Federal Student Aid Ombudsman's Office
The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.
On-line Assistance: http://www.ombudsman.ed.gov
Telephone: 877-557-2575 (toll free)
U.S. Dept. of Education
830 First Street N.E., Fourth Floor
Washington DC 20202-5144