North Dakota State University

Earlier in my career I worked for Sony Music, the Epic and Columbia recording labels.  I started on the front phones and you can just imagine the crack-open-a-can-of-crazy people that call into...

When introducing two people in business, usually the first name that you say is the person who is higher in rank. Example: "Joe, this is our new Vice President of Sales, Sally Sellsmore. ...

Another tip for Banquet Season: if there is an invocation or grace being said before a big banquet, wait until it is completed before you place your napkin in your lap. At a smaller occasion, such as...

I met a very wise young woman who was an events planner at a luxury hotel.  She had only been in the job a few months, but she spoke with enthusiasm about how much she had learned from the...