NDSU Distance & Continuing Education (DCE)

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Classes & Continuing Education Units

First Line Supervision and Leadership





Grading: NA

Instruction Mode: Internet-Asynchronous

Academic Level: Non-Credit

NDSU DCE Recording Fee: $139

Course Description:

The First Line Supervision and Leadership course provides students with an overview of general supervision concepts and methodologies. It helps the students understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. The students will examine the role of a supervisor, qualities of an effective leader, and develop strategies for effective communication, management, and training. The course also explores team development and technological factors that affect leadership.

Course Objectives:
• Identify the requirements for becoming a first-line supervisor
• Describe the roles of a first-line supervisor
• Describe the four-part communication process
• Explain the steps in developing employees
• Identify techniques to manage employees
• Explain the benefits of teamwork
• Describe the elements of successful work completion
• Adapt to the changing workplace

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