Frequently Asked Questions
What is the purpose of the hotline?
The purpose is to provide NDSU staff, faculty and students with a method to report known or suspected fiscal misconduct if they are not comfortable going through the regular administrative channels. You can still report known or suspected fraud directly to Audit & Advisory Services at (701) 231-9413 or by email.
When should I call the fraud hotline?
You should call the hotline if you have any knowledge of suspected fraudulent activity. Calls to the hotline should be made in good faith to report known or suspected misconduct. Any employee who intentionally furnishes false information is subject to disciplinary action, including suspension or dismissal.
When should I NOT call the fraud hotline?
This hotline should not to be used to report general workplace environment complaints about supervisors or other employees that don't involve known or suspected fiscal or legal misconduct. This hotline is not to be used as a sounding board for workplace frustration.
If your complaint involves human resources problems, contact the Office of Human Resources/Payroll at (701) 231-8961.
If your complaint involves alleged discrimination based on age, color, disability, national origin, race, religion, sex (including sexual harassment), sexual orientation, veterans' status, or any other protected class contact the Office for Equity and Diversity at 701-231-7708 or use NDSU bias reporting system at http://www.ndsu.nodak.edu/equal_opportunity/biasreportingsystem/
Should I investigate the facts of a situation before calling the Hotline?
No, you should never contact the individual(s) you suspect of the alleged wrongdoing.
Is there a certain time I should call with my complaint?
NDSU contracts with a private company who has specially trained interviewers available to answer calls 24 hours a day, 7 days a week. NDSU employees do not answer calls to the hotline.
Will I be identified?
No, you do not have to reveal your identity at anytime to the interviewer. You can, however, identify yourself if you so desire. Calls to the toll free number are routed to a call center and the hotline does not have caller ID capability. (While NDSU understands the importance of people wanting to remain anonymous, as a state entity, there are laws that we also must comply with in regards to open records. Callers don't have to provide their name to the Hotline. However, with regards to any written or electronic records, NDSU cannot guarantee absolute confidentiality. NDSU will do their best to protect the anonymity of the parties involved, however except as otherwise specifically provided by law or this policy, all records of the State Board of Higher Education, the North Dakota University System and its institutions are, pursuant to N.D.C.C. Section 44-04-18, public records, open and accessible for inspection during regular office hours). However employees need to keep in mind that an employee who intentionally furnishes false information is subject to disciplinary action, including suspension or dismissal.
Can I report suspected fraud via email?
Yes, you can. The link to report fraud via email is http://www.eidebailly.com/services/forensic/ol_hotline/index.aspx. In order for a complaint to be investigaged properly, its important that enough information is provided in the initial report so that the appropriate officials can investigate. Without adequate information or a place to start, its nearly impossible to investigate an allegation.
How will I know if my complaint is being investigated?
Unless you identify yourself and give a call back number, you will not be notified. Even then, you may not be notified of any investigation. You can always contact Audit & Advisory Services who may or may not be able to provide you with information is an investigation is on-going.
How can I provide additional information on my concern?
You can call the hotline number again or contact Audit & Advisory Services at (701) 231-9413 or via email with additional information. No matter what source you use, your confidentiality is maintained as best as possible taking into consideration compliance with ND Open Records Law.