I need a mediator...now what?

The Office of the General Counsel is available to set up mediation services for those NDSU individuals and departments who feed the need for the resolution of internal conflicts or disputes. There is a listing of neutral mediators with their qualifications/certifications, experience and rates. The Office of the General Counsel also has a mediation room located at 202 Old Main specifically for the purpose of mediation or other forms of alternative dispute resolution, although the parties are free to pick any other location.

The process we are implementing is as follows:

• If an individual and their department requires mediation services, they can call the Office of the General Counsel at 231-8741 for a listing of the mediators who have agreed to work with NDSU in these situations.

• Once the parties in question have selected a mediator of their choice, the Office of the General Counsel will contact the mediator and work to set up the initial meeting time.

• The Office of the General Counsel will then reserve the mediation room at the convenience of the parties in dispute and the mediator. Again, the mediation room in Old Main does not have to be the one used...the parties can determine where they want the mediation to take place.

The employing department/college will be responsible for the cost of mediation services.

The Office of the General Council will not be involved in the mediation, nor have access to the information that might be generated. We are providing the space and services for facilitating the initial introduction, set-up and coordination of the mediation only.

After the mediation has been completed, it is requested that the parties involved fill out the Post-Mediation Evaluation to let us know how the mediation went and any suggested improvements to the program.