Western man acquired from the technology of literacy the power to act without reacting. . . . We acquired the art of carrying out the most dangerous social operations with complete detachment. But our detachment was a posture of noninvolvement. In the electric age, when our nervous system is technologically extended to involve us in the whole of mankind and to incorporate the whole of mankind in us, we necessarily participate, in depth, in the consequences of our every action. It is no longer possible to adopt the aloof and dissociated role of the literate Westerner.Civilization is built on literacy because literacy is a uniform processing of a culture by a visual sense extended in space and time by the alphabet. In tribal cultures, experience is arranged by a dominant auditory sense-life that represses visual values. . . . Oral cultures act and react at the same time. Phonetic culture endows men with the means of repressing their feelings and emotions when engaged in action. To act without reacting, without involvement, is the peculiar advantage of Western literate man.
In a culture like ours, long accustomed to splitting and dividing all things as a means of control, it is sometimes a bit of a shock to be reminded that, in operational and practical fact, the medium is the message. . . . The electric light is pure information. It is a medium without a message, as it were, unless it is used to spell out some verbal ad or name. This fact, characteristic of all media, means that the "content" of any medium is always another medium.
There is a basic principle that distinguishes a hot medium like radio from a cool one like the telephone, or a hot medium like the movie from a cool one like TV. A hot medium is one that extends one single sense in "high definition." High definition is the state of being well filled in with data. A photograph is, visually, "high definition." A cartoon is "low definition," simply because very little visual information is provided. . . . Hot media are, therefore, low in participation, and cool media are high in participation or completion by the audience. . . . It is, perhaps, obvious enough that if a cool medium involves the viewer a great deal, a hot medium will not. It may contradict popular ideas to say that typography as a hot medium involves the reader much less than did the manuscript, or to point out that the comic book and TV as cool media involve the user, as maker and participant, a great deal.
Teachers today frequently find that students who can't read a page of history are becoming experts in code and linguistic analysis. The problem, therefore, is not that Johnny can't read, but that, in an age of depth involvement, Johnny can't visualize distant goals. . . . Our children are striving to carry over to the printed page the all-involving sensory mandate of the TV image. . . . They bring to print all their senses, and print rejects them.
Our electric extensions of ourselves simply by-pass space and time, and create problems of human involvement and organization for which there is no precedent. We may yet yearn for the simple days of the automobile and the superhighway. . . . On a planet reduced to village size by new media, cities themselves appear quaint and odd, like archaic forms already overlaid with new patterns of culture.
One of the many unforeseen consequences of typography, the existence of nationalism is, perhaps, the most familiar. . . . Nationalism itself came as an intense new visual image of group destiny and status. . . . Today nationalism as an image still depends on the press but has all the electronic media against it.
One of the most startling consequences of the telephone was its introduction of a "seamless web" of interlaced patterns in management and decision-making. It is not feasible to exercise delegated authority by telephone. The pyramidal structure of job-division and description and delegated powers cannot withstand the speed of the phone to by-pass all hierarchical arrangements, and to involve people in depth.
With TV, the smarter advertisers have made free with fur and fuzz, and blur and buzz. They have, in a word, taken a skin-dive. For that is what the Tv viewer is. He is a skin-diver, and he no longer likes garish daylight on hard, skiny surfaces, though he must continue to put up with a noisy radio sound track that is painful.
The introspective life of long, long thoughts and distant goals, to be pursued in lines of Siberian railroad kind, cannot coexist with the mosaic form of the TV image that commands immediate participation in depth and admits no delays.
The banal and ritual remark of the conventionally literate, that TV presents an experience for passive viewers, is wide of the mark. TV is above all a medium that demands a creatively participant response.