Some Frequently Asked Questions about your "Student Blue" Health Insurance
Q: I have general questions about my policy, or I have specific questions about something I received in the mail from Blue Cross or have questions about services I had done and am wondering about coverage. Who should I contact?
Answer: Your policy coverage began on August 1, 2012. Please contact the Blue Cross Blue Shield of North Dakota Member Services line at: 1-877-585-7551 if you have any questions about coverage.
Q: I have a spouse or child(ren) that I want to add to my policy. How do I do that?
Answer: If you want to add your spouse and/or child(ren) to your policy, please contact the Fargo BCBS District Office at 701-277-2227. The cost will not be charged to your student account - you will pay BCBS directly for any dependent insurance. Rates can be found in the brochure, here.
Q: There is something wrong with the way the insurance was charged onto my student account. I was not charged (but should be), or the amount is wrong. What should I do?
Answer: Please email your international student advisor directly and they can assist you further with your question so that we can correct the billing error. You can find the email addresses for all international student advisors by clicking here.
Q. If I am ill or have an accident, what should I do?
Report to NDSU Student Health Services immediately so that proper treatment can be prescribed or approved. In the event of an emergency, proceed to the nearest health care provider and visit your student health center for follow-up care.
Q. Do I have to use the student center service at my school?
No. However, it will be to your advantage to utilize services provided by Student Health Services, as the $100 deductible per accident or sickness is waived at the SHS.
Q. What should I do if my student health center is closed or I am away from college?
You are covered anywhere in the world, 24-hours a day. You should consult a medical professional and follow his or her advice.
This list is currently under construction and will be updated as more information becomes available!
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