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Software Installation Request Procedure

Departmental/class software to be installed on NDSU public computers must be requested annually via the Software Installation Request Form below.

To request the installation of software, please fill out and submit the following form, and then have the software and a photocopy of the license agreement delivered to IT Security in QBB 206. The license agreement information must contain the total number of licenses purchased*. You are responsible for training your students to use this software. Software documentation for our consultants would be appreciated.

*NDSU has approximately 750 computers in public clusters. Some software licensing agreements allow the use of a metering program, such as Keyserver, in order to run the application in a cost-efficient manner. For example, Keyserver would allow us to install an application with only 40 licenses on 750 computers. The active metering environment (Keyserver) would allow 40 machines to concurrently run the application at any one time. The benefit of this is that only 40 licenses need to be purchased. If you would like to take advantage of this feature, either the licensing agreement should clearly state this is allowed, or an e-mail from the company that verifies the software can be used in a software metering environment would be needed. If metering is not allowed under the licensing agreement and there are budget constraints, software can be installed on a per-lab basis but will require a license for each computer within the specific lab.

Departmental/class software must be requested annually.

Software installations or renewals need to be submitted by the following dates:

  • If we receive your software and license information by May 1, we will have the software installed by the beginning of Fall Semester.
  • If we receive your software and license information by Oct. 1, we will have the software installed by the beginning of Spring Semester.
  • If we receive your software and license information by Feb. 1, we will have the software installed for Summer Semester.

Late software requests will be subject to a labor charge.  Each software package can take anywhere from 2 to 80 hours to install, dependent on application complexity and compatibility with existing software and configurations.

We cannot guarantee late requests will be installed and available by the beginning of classes for the semester requested.

Late requests for Fall semester will no longer be accepted after June 1st, after June 1st there is no guarnetee they will be available by the start of classes.

 

After the software is installed, we will arrange to have it returned. We will contact you with the opportunity to test your software after it has been deployed.

If you have any questions, please contact ITS Classroom Technologies at NDSU.Cluster.Software@ndsu.edu


Date to be installed by

How will ITS Receive the Software?

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to complete this process please email NDSU.Cluster.Software@ndsu.edu.

 


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, July 03, 2014 8:35:14 AM