Students need to take action before starting their next quiz or test in Blackboard!
Instructional Services has been working with Blackboard to resolve two different Blackboard quiz/test issues some students have experienced since our Blackboard system upgrade at the beginning of the semester. The good news is that we believe these issues are now fixed!
Blackboard released a ‘patch’ which was installed on the Blackboard system at NDSU on 10/20/11. For this ‘fix’ to be effective, students must clear their browser cache for each browser, on each computer they use, prior to starting their next Blackboard quiz or test! Additional information and the instructions for various browsers and browser versions is available at http://www.ndsu.edu/its/instructional_services/cache
This patch should resolve the problem of Blackboard assessments ‘freezing’ in the middle of the test, as well as the earlier “Permission Denied” errors some students reported when submitting tests as long as students have cleared their browser cache before beginning the test.
