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Classroom Technology Student Manager

Hours per week: 20-25
Staring Wage: $11.00/hour
Reports to: Classroom Technology Manager

The Classroom Technology Student Manager is responsible for organizing and supervising the daily activities of the Classroom Technicians. The student manager reports to, and received direction from the Classroom Technology Manager. In addition to the following duties and responsibilities, the Classroom Technology Student Manager is expected to perform the same duties expected of Classroom Technicians.

Duties and Responsibilities:

  • Manage and organize day to day duties of classroom technicians
    • Ensure students carry out duties as assigned
    • Ensure students stay self tasking using the Remedy Ticket System
    • Provide expert assistance with problematic issues
  • Manage and organize cluster and classroom imaging updates and installations
  • Manage and provide support for employee timeclock system
    • Prepare employee payroll twice monthly
    • Ensure proper hours are being reported by student employees
  • Provide disciplinary action as needed
  • Enforce Classroom Technology, STS, ITS, and NDSU policies
  • Print daily cluster schedules and ensure their proper placement
    • Provide a copy of the schedule to the department web maintainer for internet deployment
  • Provide Training for new employees
    • Ensure new employees receive follow up training

Minimum Qualifications for Employment:

  • Previous Classroom Technician experience
  • Proficient knowledge of computer hardware and operating systems
  • Proficient knowledge of electronics
  • Good customer service skills
  • Good written and oral communication skills
  • Current NDSU student

Preferred Qualifications for Employment:

  • Experience in management or other leadership positions
  • Experience working with classroom related audio/visual equipment
  • Experience working with cabling and wiring
  • Experience troubleshooting problems in a fast paced, high pressure environment

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, February 20, 2014 11:11:04 AM