TLMC Information Specialist
Hours per week: 10-20
Starting Wage: $9.00/hour
Reports to: TLMC Manager and TLMC Media Technologies Consultant
The Information Specialist will design, develop, and/or maintain the TLMC Web site and provide learning services for walk-in customers in the TLMC lab (IACC 150C). The specialist will teach TLMC workshops on topics related to Web development. This position could qualify for a graduate assistantship.
Duties and Responsibilities
- Assist with design, development, and/or maintenance of the TLMC Web site
- Conduct technology workshops, marketed to the general student population and/or faculty and staff, on University-standard topics, mainly those related to Web development
- Develop, review, and edit teaching and learning materials for workshops
- Provide NDSU students with one-on-one and small group assistance with technology-related course work and class projects on a walk-in or by-appointment basis
- Assist NDSU students, staff, and faculty with projects related to Web development
- Assist with developing, reviewing, and editing online and lab documentation on University-standard technology topics
- Continually work to enhance their own computer skills by attending ITS training sessions, flight attending for TLMC workshops, and perusing learning materials available in the TLMC lab and online
- Attend regularly-scheduled meetings and training as scheduled by supervisor and as required by the STS program
- Continually encourage responsible use of NDSU computers
- Enforce Student Technology Services work practices
- Adhere to NDSU Human Resources policies
- Maintain a high level of professional competency
- Deal with sensitive situations and information in a confidential manner
- Other duties as assigned
Minimum Qualifications for Employment:
- Good oral and written communication skills
- Good customer service and interpersonal skills
- Committed to life-long learning
- Strong background in Web authoring and Web development languages and software packages, including:
- HTML
- CSS
- Dreamweaver
Preferred Qualifications for Employment:
- Experience with TYPO3 content management system or another content management system
- Teaching, tutoring, and/or training experience
- Proficiency in Adobe and Microsoft software products
- Experience in writing documentation
