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TLMC Information Specialist

Hours per week: 10-20
Starting Wage: $9.00/hour
Reports to: TLMC Manager and TLMC Media Technologies Consultant

NOTE: This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met: 1) the student is a graduate student being paid by a stipend; 2) the student must work 10 or 20 hours/week; 3) the student’s academic department must approve the work as eligible for a tuition waiver and grant the tuition waiver. 

The Information Specialist will design, develop, and/or maintain the TLMC Web site and provide learning services for walk-in customers in the TLMC lab (IACC 150C). The specialist will teach TLMC workshops on topics related to Web development, as assigned. 

Duties and Responsibilities

  • Assist with design, development, and/or maintenance of the TLMC Web site
  • Conduct technology workshops, marketed to the general student population and/or faculty and staff, on University-standard topics, mainly those related to Web development
  • Develop, review, and edit teaching and learning materials for workshops
  • Provide NDSU students with one-on-one and small group assistance with technology-related course work and class projects on a walk-in or by-appointment basis
  • Assist NDSU students, staff, and faculty with projects related to Web development
  • Assist with developing, reviewing, and editing online and lab documentation on University-standard technology topics
  • Continually work to enhance their own computer skills by attending ITS training sessions, flight attending for TLMC workshops, and perusing learning materials available in the TLMC lab and online
  • Attend regularly-scheduled meetings and training as scheduled by supervisor and as required by the STS program
  • Continually encourage responsible use of NDSU computers
  • Enforce Student Technology Services work practices
  • Adhere to NDSU Human Resources policies
  • Maintain a high level of professional competency
  • Deal with sensitive situations and information in a confidential manner
  • Other duties as assigned

Minimum Qualifications for Employment:

  • Good oral and written communication skills
  • Good customer service and interpersonal skills
  • Committed to life-long learning
  • Strong background in Web authoring and Web development languages and software packages, including:
    • HTML
    • CSS
    • Dreamweaver

Preferred Qualifications for Employment:

  • Experience with TYPO3 content management system or another content management system
  • Teaching, tutoring, and/or training experience
  • Proficiency in Adobe and Microsoft software products
  • Experience in writing documentation

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, February 20, 2014 11:11:04 AM