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Windows 8 at NDSU

ITS is currently evaluating Windows 8 for deployment later this year.  For departments with their own IT support, Windows 8 is available now. This page provides basic information on the process and impact on users.

Support for Windows 8

  • The ITS Help Desk currently provides assistance for users who have Windows 8 installed on their computers. We are happy to assist with general Windows 8 issues such as network/wireless connectivity, e-mail and applications.
  • Desktop Support is currently evaluating Windows 8 for a possible deployment later this year.  We are currently supporting Windows 7 on managed computers.
  • Your Own Department may not be supported by ITS. If this is the case, please check with your technical group for support questions

Frequently Asked Questions about Windows 8 at NDSU

 

Please note that the answers below are specific to ITS-supported computers. The information provided here may not apply to self-supported departments.

 When will NDSU ITS fully support Windows 8?

  • Support for Windows 8 on ITS-supported departmental computers is anticipated later this year. Testing is currently being done to ensure compatibility with existing systems and technologies.  
  • Cluster and classroom computers will be converted to Windows 8 for the fall semester 2014.
  • The Help Desk currently provides support for Windows 8.

Will I be required to move off of Windows 7 in 2014?

  • No. 
  • Windows 7 machines will continue to work on campus.  Internet, email, Office etc, will continue to function. 
  • The ITS Desktop Support team, will continue full support of Windows 7. 

 Will Windows 8 run on my current computer?

  • Probably. However, Windows 8 requires a fairly new machine to run at an acceptable speed and it may not be compatible with components on some older machines. Here are some guidelines if you are considering running Windows 8:
    • Minimum of 4GB of RAM
    • Dell Optiplex 790 desktop computers and newer.
    • Dell Latitude E 6520 series laptop computers and newer.
    • HP 8560P laptop computers and newer.
    • HP DC8300 desktop computers and newer.
    • Please e-mail the NDSU Help Desk regarding support for Windows 8 on Macintosh computers.

How much will it cost to upgrade to Windows 8? 

  • Under the Microsoft Campus Agreement, there is no cost to upgrade NDSU owned computers to Windows 8. Office 2013 is also offered at no cost to departments for use on NDSU owned computers.

My department is about to purchase new computers, should we buy computers with Windows 8?

  • Many new computers are coming with Windows 8 by default.  Along with this, the NDUS Microsoft Campus Agreement provides free upgrades/downgrades for Windows client operating systems. If your computers are managed by ITS, we suggest that you purchase computers with the least expensive operating system and Desktop Support will install the current supported version. **If you are not supported by Desktop Support, please check with your local IT support staff.

  Can I upgrade to Windows 8 now?

  • Yes. However, it is not currently supported by ITS Desktop Support and you will need to install it yourself.  Your software contact can request a DVD from NDSU Software Licensing.  Once ITS fully supports 8 on managed systems your departmental software contact will be able to request to have it set up with Windows 8.

Is NDSU supporting the 32-bit or 64-bit version of Windows 8?

  • ITS has chosen to support the 64-bit version of Windows. This is due to the memory limitation of the 32-bit operating system. User experience should not be affected by this difference. Currently, there are no plans to support the 32-bit version.

What applications can be installed on Windows 8?

  • The latest available version of applications will be available for installations.  While some older versions may also work, you may want to check with the software publisher to make sure.

How can I test my application on Windows 8?

  • Please contact the ITS Help Desk for available options.

Will the Windows Virtual Machine be supported?

  • ITS does not provide support for Windows virtual machines.

How much memory can Windows 7 use?

  • The 64-bit version of Windows 7 can address a maximum of 512gb of RAM. ITS hardware standards remain at 8 gigabytes for new purchases. ITS recommends at least 4 gigabytes for older systems that will run Windows 8.

What if I have other questions about Windows 8?

  • Please e-mail the NDSU Help Desk with your question. Your question will be routed to the person who can reply with an answer. 

 

 


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, February 20, 2014 11:11:04 AM