Office of Registration and Records
Customer Feedback Form

Student Level *(required)

Enter your student classification:

Freshman Sophomore Junior Senior Graduate Alumni/Other

Services *(required)

Which service(s) did you receive from Registration and Records?

Other, please specify…

Level of Satisfaction

Please rate your level of satisfaction with the service(s) you received:

	Very Poor	Below Average	Average	Good	Excellent	Not Applicable
Greeting or acknowledged by staff	1	2	3	4	5	N/A
Treated with courtesy and respect	1	2	3	4	5	N/A
Respected customer confidentiality	1	2	3	4	5	N/A
Professional and organized work space	1	2	3	4	5	N/A
Satisfied with timeliness of service provided	1	2	3	4	5	N/A
Satisfied with knowledge of office staff	1	2	3	4	5	N/A
If by telephone: Staff answered phone courteously and offered assistance	1	2	3	4	5	N/A
If by email: Staff answered questions/requests promptly and professionally	1	2	3	4	5	N/A
Overall impression of the office	1	2	3	4	5	N/A
Overall satisfaction with services rendered by the office *(required)	1	2	3	4	5	N/A

Additional Comments

Please provide any additional comments you have about the Office of Registration and Records:

If you would like a representative from Registration and Records to contact you, please provide your name and contact information (optional):

Do you have more questions about the Office of Registration & Records?… Please feel free to contact us at 701-231-7981, 800-608-NDSU, or ndsu.registration.records@ndsu.edu.

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Page updated: Tuesday, June 9, 2009 11:28 AM
Site Manager: A.J. Klein
Published by Office of Registration and Records
A unit of the Division of Student Affairs

Office of Registration and Records
110 Ceres Hall (1301 Administration Ave.)
Phone: (701) 231-7981 or 1-800-608-NDSU
NDSU Dept. 5210, P.O. Box 6050, Fargo, ND 58108

Office of Registration and RecordsCustomer Feedback Form

Office of Registration and Records
Customer Feedback Form