If you have any questions at any time that are not answered on this help page, please contact Noel-Levitz at 800-876-1117 or at info@noellevitz.com

You will have received one HTML file for each report you have ordered from us, including your main campus report, any additional comparison reports, year to year comparison reports, target group reports and any other requested reports.

Saving and Sharing Your Reports

You may save your HTML on your computer in order to access it again at another time. Select the “save as” function from the FILE toolbar. Or from the email document, right click on the attachment and save it to your computer. Give the file a name and save it to the appropriate location on your computer. The saved file(s) can then be emailed as an attachment to others on your campus.

We encourage you to save these HTML files to your hard drive immediately.

Please note that every time the HTML is opened, it is going to start fresh in its original delivery format. It will not remember how you last sorted it.

Electronic reports

This electronic delivery includes:

• Strategic Planning Overview (not included with all reporting): provides an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
• Item Report: responses for each individual item on the survey
• Scale Report: responses for the survey scales and the items clustered within the scales
• Summary Report: responses to the summary items on the survey
• Demographic Report: responses to the demographic items on the survey

Choose the report you wish to review by selecting it from the drop down menu in the upper right hand corner of this screen.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides a simple listing of the strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly different, as well as large differences in importance scores. This report provides the best summary of your results for immediate action planning.

Item Report:

You have the option to sort on any of the following columns on this screen:
Item
Importance
Satisfaction
Performance Gap
Mean Difference

Simply select the column you want to sort on. An underscore will reflect the column you have selected. If you select "Items" the first selection will be in ascending numeric order and the second selection will be on descending numeric order. For importance, satisfaction, performance gap, and mean difference,