PAMELA LUTGEN-SANDVIK

Department of Communication

North Dakota State University

 Office: Minard 338C8

Mailing: Department #2310  

PO Box 6050 Fargo, ND 58108

 Office Telephone: 701-231-6647   

Email: pamela.lutgensandvik@ndsu.edu

 

Education

 

Professional Certificate: Workplace Bullying Institute  2013

 

Doctor of Philosophy, Organizational Communication, 2005

Arizona State University; Tempe, Arizona
Research Focus: Destructive Organizational Communication
Dissertation: “Water Smoothing Stones: Subordinate Resistance to Workplace Bullying”

 

Master of Public Administration, 1994
City University, Bellevue Washington
Concentration: Nonprofit Management

Bachelor of Social Work, 1993
Honors: Magna cum Laude
University of Alaska Anchorage; Anchorage, Alaska
Capstone Project: School-Based Drug Abuse Prevention Program

 

Positions Held

 

Associate Professor, North Dakota State University. 2013 – Current

Director, NDSU Communication Research and Training Center, 2013 – Current

Associate Professor, University of New Mexico. 2010 – 2013

Assistant Professor, University of New Mexico. 2005 – 2010

Teaching Associate, Arizona State University. 2001 – 2005

Executive Director-CEO, Matanuska-Susitna Recovery Center, Inc. 1997 - 2000

Executive Director-CEO, Valley Women’s Resource Center, Inc. 1993 – 1997

Adjunct Faculty, University of Alaska, Matanuska-Susitna Campus 1993-1999

Publications

 

Books

Lutgen-Sandvik, P. (2013). Workplace Bullying—A Nasty Piece of Work: Translating a Decade of Research on Workplace Bullying, Non-Sexual Harassment, and Emotional Abuse on the Job. St. Louis, MO: ORCM Academic Press. ISBN-13: 978-1482613971; ISBN-10:  1482613972. (Featured in National Geospatial-Intelligence Agency, NGA Ombudsman Annual Report 2013)

Lutgen-Sandvik, P., & Sypher, B. Davenport (Eds.). (2009). Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing. New York: Routledge/Taylor & Francis. ISBN-10: 0415989949; ISBN-13: 978-04159899472009 Book of the Year (National Communication Association, Organizational Communication Division)

Lutgen-Sandvik, P. (forthcoming 2014). Writing Handbook for Professionals. St. Louis, MO: ORCM Academic Press.

Refereed Journal Articles

Lutgen-Sandvik, P., Paskewitz, E., & Chromey, K. (2014). Belly Laughs and Crying Your Eyes Out: Why It’s Crucial to Study and Understand Emotions and Organizing. Electronic Journal of Communication, Special Issue Emotions and Organizations. (forthcoming July 2014)

Lutgen-Sandvik, P., & Tracy, S.J. (2012). Answering five key questions about workplace bullying: How communication scholarship provides thought leadership for transforming abuse at work. Management Communication Quarterly, 26(1), 3-47. doi: 10.1177/0893318911414400 featured article on Sage’s Management INK webpage March 2013 (http://managementink.wordpress.com/)

Lutgen-Sandvik, P., Riforgiate, S. E., & Fletcher, C. V. (2011). Work as a source of positive emotional experiences and the discourses informing positive assessment. Western Journal of Communication, 75(1), 2-27.    doi: 10.1080/10570314.2010.536963 Lead Article.

Lutgen-Sandvik, P., & McDermott, V. (2011). Making sense of supervisory bullying: Perceived powerlessness, empowered possibilities. Southern Communication Journal, 76(5), 342–368.  doi: 10.1080/10417941003725307

Namie, G., & Lutgen-Sandvik, P. (2010). Active and passive accomplices: The communal character of workplace bullying. International Journal of Communication, 4, 343-373.  http://ijoc.org/ojs/index.php/ijoc 

Lutgen-Sandvik, P., & McDermott, V. (2008). The constitution of employee abusive organizations: A communication flows theory. Communication Theory, 18(2), 304-333.

Lutgen-Sandvik, P. (2008). Intensive remedial identity work: Responses to workplace bullying as trauma and stigma. Organization Special Issue (Managing Identities in Complex Organizations), 15(1), 97-119. (Article of the Year. National Communication Association, Organizational Communication Division)

Lutgen-Sandvik, P. (2007). But words will never hurt me: Abuse and bullying at work, a comparison between two worker samples. Ohio Communication Journal, 45, 27-52.

Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by bullying in the American workplace: Prevalence, perception, degree, and impact. Journal of Management Studies, 44(6), 835-860. Lead Article.

Lutgen-Sandvik, P. (2006) Take this job and …: Quitting and other forms of resistance to workplace bullying. Communication Monographs, 73, 406-433. (Outstanding Scholarly Article in Applied Communication. Applied Communication Division, National Communication Association)

Tracy, S. J., Lutgen-Sandvik, P. & Alberts, J.K. (2006). Nightmares, demons and slaves: Exploring the painful metaphors of workplace bullying. Management Communication Quarterly, 20, 148-185. “The 50 Most-Frequently Read Articles in Management Communication Quarterly from December 2006 to July 2008 (#1).” http://mcq.sagepub.com/ reports/mfr1.dtl) (Distinguished Scholarly Article in Applied Communication. Applied Communication Division, National Communication Association)

Lutgen-Sandvik, P. (2003). The cycle of employee emotional abuse: Generation and regeneration of workplace mistreatment. Management Communication Quarterly, 16, 471-501. The 50 Most-Frequently-Read Articles in MCQ during July 2005 (#5); and December 2005 (#10)” http://mcq.sagepub.com/reports/mfr1.dtl)

Lutgen-Sandvik, P. (2003). An ill-wind that blows no one good: Cluster analysis of a constitutional scholar’s illness metaphor and resistance rhetoric targeting the president, congress, and the November 13th Military Order. Iowa Journal of Communication, 35, 107-123.

Book Chapters

Riforgiate, S.E., & Lutgen-Sandvik, P. (2016). “Treating” Employees to Abuse in the Workplace: She Kicked and Screamed but Her Manicure Looked Good. In J. Fyke, J. Faris & P. M. Buzzanell (Eds.), Cases in Organizational and Managerial Communication: Stretching Boundaries (pp. forthcoming). New York: Routledge.

Lutgen-Sandvik, P., & Arsht, S.S. (2014). How Unaddressed Bullying Affects Employees, Workgroups, Workforces, and Organizations: The Widespread Aversive Effects of Toxic Communication Climates, in L. M. Crothers &  John Lipinski, Eds., Bullying in the Workplace: Symptoms, Causes and Remedies (pp. 51-68). New York: Routledge/Taylor & Francis. Invited.

Lutgen-Sandvik, P., & Fletcher, C.V. (2014). Conflict motivations and tactics of targets, bystanders, and bullies: A thrice-told tale of workplace bullying In J. G. Oetzel & S. Ting-Toomey (Eds.), Sage Handbook of Conflict Communication (2nd ed., pp. 349-376). Thousand Oaks, CA: Sage. Invited.

Lutgen-Sandvik, P., Dickinson, E., & Foss, K. (2013). Priming, painting, peeling, and polishing: Constructing and deconstructing the woman-bullying-woman identity at work In S. Fox & T. R. Lituchy (Eds.), Gender and the Dysfunctional Workplace (pp. 61-77). Northampton, MA: Edward Elgar Publishing Ltd. Invited.

Namie, G., Namie, R., & Lutgen-Sandvik, P. (2011). Challenging workplace bullying in the USA: An activist and public communication perspective. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper (Eds.), Workplace bullying: Developments in theory, research and practice (2nd ed., pp. 447-468). Boca Rattan, FL: CRC Press/Taylor & Francis Group. Invited.

Lutgen-Sandvik, P., Namie, G., & Namie, R. (2009). Workplace bullying: Causes, consequences, and corrections. In P. Lutgen-Sandvik & B. D. Sypher (Eds.), Destructive organizational communication: Processes, consequences, and constructive ways of organizing (pp. 27-52). New York: Routledge/Taylor & Francis.

Lutgen-Sandvik, P., & Sypher, B. D. (2009). Preface, Introduction. In P. Lutgen-Sandvik & B. D. Sypher (Eds.), Destructive organizational communication: Processes, consequences, and constructive ways of organizing (pp. xv-5). New York: Routledge/Taylor & Francis.

McDermott, V.M., & Lutgen-Sandvik, P. (2009). Communicating subtle messages: Creating hostile and supportive environments. In B. Brushan (Ed.), Communication in perspectives (pp. 31-57). Amani: Germany. Invited.

Other

Lutgen-Sandvik, P. (2013). Remedial-Pedagogical Interviews. Researcher’s Notepad 8.1, in S. J. Tracy’s Qualitative Research Methods. Malden, MA: Wiley-Blackwell

Lutgen-Sandvik, P. (February, 2013). Podcast (with James Barker, editor) Management Communication Quarterly. Organizational communication thought leadership regarding workplace bullying, MCQ Podcast. http://mcq.sagepub.com/site/misc/Index/Podcasts.xhtml

Lutgen-Sandvik, P. (January, 2007). How employees fight back against workplace bullying. Communication Currents, 2(1). http://www.communicationcurrents.com/. National Communication Association.

 

Manuscripts in Progress

In-Revision

Lowry, C. & Lutgen-Sandvik, P. From intrapersonal shame to global response:  A theory of wartime rape narratives. Violence Against Women

Lutgen-Sandvik, P., Riforgiate, S., & Kingsley-Westerman, C. How Managers Can Elevate Workplace Communication: Managerial Positivity, Emotion, and Emotion-Action Tendencies (in revision process)

Under Review

 

In-progress

Lutgen-Sandvik, P. & Krause, J. Making a Decision to Stand Up: Communicative Processes in Workplace-Bully Removal

Lutgen-Sandvik, P., Riforgiate, S., “She Made My Career, Made Me Who I Am Today”: Upward Positive Spirals and Durable Positive Effects Associated with Managers’ Communication

Lutgen-Sandvik, P., Bourdeaux, R., & Krause, J. Professional Communication: Five Strategic Communication Skills for Success at Work. Textbook project.

Lutgen-Sandvik, P. Immorality, Idiots, and Isolates: Bystander Groups That Witness Workplace Bullying.

Lutgen-Sandvik, P. Managerial Responses to Workplace Bullying: Reasons for Inaction or Ineffective Action.

Kimura, M. & Lutgen-Sandvik, P. Attraction rather than promotion: Persuasive communication encouraging Alcoholics Anonymous newcomers to “keep coming back”

Lutgen-Sandvik, P. Positive Organizing: The Transformational Potential of Positive Communication at Work.

Lutgen-Sandvik, P. Fleshing out the effects of workplace bullying on family communication and relationships

Conference Papers/Presentations

Riforgiate, S.E. & Lutgen-Sandvik, P. (2014). Integrating and Separating: Exploring Perceptions and Emotions Associated with Work-Life Boundary Strength and Spillover. Symposium Boundary Management.  Work and Family Researchers Network, New York, June 19-21.

Lutgen-Sandvik, P. (2014). Positive emotions at work. Preconference: (Re)Defining and (Re)Negotiating the Meaning of Work, Success, Happiness, and Good Life. International Communication Association Annual Conference, Seattle, May 22.

 

Lutgen-Sandvik, P. (2014). Paper Presenter, Panel Organizer, Chair. Elevating the Dialogue about Emotions and Organizations. Central States Communication Association, Minneapolis, MN. April 2- 6. Top Panel, Organizational and Professional Communication Division

Lutgen-Sandvik, P. & Riforgiate, S. (2014). The Rhetoric of Absolute Work-Nonwork Boundaries: Elevating Understanding of Work and Nonwork Boundary Strength and Spillover. Central States Communication Association, Minneapolis, MN. April 2- 6. Top Paper, Organizational and Professional Communication Division

Lutgen-Sandvik, P. (2014). Water smoothing stones: Bottom-up Change in Bullying Situations. Central States Communication Association, 2014. Minneapolis, MN. April 2- 6.

Lutgen-Sandvik, P. (2013). Positive Organizing and Bullying Communication: Do Positive Phenomena Moderate the Effects of Workplace Bullying on Desired Outcomes? Western States Communication Association, Reno, NV; February 15-19.

Lutgen-Sandvik, P. & Fletcher, C. (2013). A nasty piece of work: Goals and communicative actions of parties in workplace bullying conflicts. Western States Communication Association, Reno, NV; February 15-19.

Hine, W. & Lutgen-Sandvik, P. (2013) Tell me a story or I’ll tell you like it is: Narrative Medicine and traditional biomedical interviewing approaches in women with breast cancer. Top Student Paper, Top Debut Paper. Western States Communication Association, Reno, NV; February 15-19.

Kimura, M. & Lutgen-Sandvik, P. (2012). A Program of Attraction Rather than Promotion: Encouraging the Newcomers to “Keep Coming Back.” National Communication Association, Orlando, FL, November 15-18.

Lutgen-Sandvik, P. & Tracy, S. J. (2011). Nightmares and Demons Revisited: An Organizational Communication Approach to researching and Ameliorating Workplace Bullying and Employee Emotional Abuse. Top-Four Paper, Organizational Communication Interest Group. Western States Communication Association, Monterey, CA; February 18-22.

Lowry, C. & Lutgen-Sandvik, P. (2011). Wartime Rape Narrative Theory. Top Paper, Communication Theory Interest Group. Western States Communication Association, Monterey, CA; February 18-22.

Lutgen-Sandvik, P., Dickinson, E., & Foss, K. (2010). Priming, Painting, Peeling, and Polishing: Constructing and Deconstructing the Woman-Bullying-Woman Identity at Work. National Communication Association, San Francisco, November 14-17.

Lutgen-Sandvik, P. (2010). Positive Communicative Interactions as an Indicator of Emergent Leadership. National Communication Association, San Francisco, November 14-17.

Lutgen-Sandvik, P., Riforigate, S. & Fletcher, C.V. (2009) Work as a Source of Positive Emotional Experiences and the Discourses Informing Positive Assessment. National Communication Association, Chicago, November 12-15. Top-four Paper (National Communication Association, Organizational Communication Division)

Lutgen-Sandvik, P. & Hood, J. (2009) Positive Organizational Communication and Workplace Bullying: The Risk of Building One and Avoiding the Other. National Communication Association, Chicago, November 12-15.

Lutgen-Sandvik, P., & Namie, G. (2009). Workplace Bullying from Start to Finish: Bullies’ Position and Supporters, Organizational Responses, and Abuse Cessation. Western States Communication Association, Mesa, AZ; February 13-17.

Lutgen-Sandvik, P., Dickinson, E. A., & Foss, K. A. (2009). Cat Fights, Bitches, and Alpha-Females?: Exploring and Critiquing the Women-Bullying-Women Pattern in Bullying Survey Research. Western States Communication Association, Mesa, AZ; February 13-17.

Lutgen-Sandvik, P. (2009, February 13-17). Carving out a research agenda as a career path. Paper presented at the Western States Communication Association Annual Convention, Mesa, AZ.

Lutgen-Sandvik, P. (2008). Keynote Speaker, “Workplace Bullying in the United States: Prevalence, Resistance, and Emotions.” 6th Annual International Association on Bullying and Harassment in the Workplace Conference Montreal, Quebec; June 3-7.

Lutgen-Sandvik, P., & Sandweiss, N. (2008). The Bully in the Next Cubicle: How to Identify, Address, and Prevent Workplace Bullying. Diversity Leadership Council Annual Conference, Albuquerque Convention Center, NM; April 24.

Lutgen-Sandvik, P. (2008). The Communicative Constitution of Workplace Bullying. American Psychological Association, National Institute for Occupational Safety and Health, and Society for Occupational Health Psychology Conference, Washington D.C. March 6-8.

 

Lutgen-Sandvik, P. (2008). Negligent Organizations and Malevolent Actors: Telling Tales of Pain about Workplace Bullying. Qualitative Research In Management And Organization Conference, Anderson Schools of Management; University of New Mexico, Albuquerque, New Mexico; March 11-13. 

Lutgen-Sandvik, P., Alberts, J., & Tracy, S. (2008). The Communicative Nature of Workplace Bullying and Responses to Workplace Bullying. Western States Communication Association, Denver, February 15-19.

Lutgen-Sandvik, P., & McDermott, V. (2008). The Good, the Bad, and the Ugly: Negative and Positive Communication’s Effects on Work-Related Outcomes. Western States Communication Association, Denver, February 15-19.

Lutgen-Sandvik, P. (2007). Fear and loathing in the workplace: Workplace bullying features, forms, and future research. Annual conference, National Communication Association, Chicago, November 15-18.

Lutgen-Sandvik, P. (2007). Contributing factors to the development and persistence of employee-abusive workplaces: Keys to prevention and intervention. Annual conference, National Communication Association, Chicago, November 15-18.

McDermott, V.M., & Lutgen-Sandvik, P. (2007) Communicating subtle messages: Creating hostile and supportive environments. Annual conference, National Communication Association, Chicago, November 15-18.

Lutgen-Sandvik, P. (2007). When Preferred Identities are Threatened: Impacts of Adult Bullying at Work on Self-Identity. Annual conference, Western States Communication Association, Seattle, February 16-20. Top Paper, Organizational Communication Interest Group.

Lutgen-Sandvik, P., & Kandath, K. (2007). Gucci Work and the McJob: Discursive Closure in Two U.S. Artifacts. Annual conference, Western States Communication Association, Seattle, February 16-20.

Lutgen-Sandvik, P. (2006). Take This Job and Shove It. Quitting and Other Forms of Resistance to Workplace Bullying. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, P. (2006). Changing the Nature of Workplace Conversation: Moving Beyond Individualistic Approaches to Reducing Bullying and Aggression at Work. Presenter and Panel Organizer: Destructive Side or Organizational Communication. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, P. (2006). Never Let ‘Em See You Cry: Emotional Control in the Face of Bullying Supervisors. Panel: Stiff upper lips?: Ambivalence about emotion in the public sphere. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, (2006) “Why Did This Happen To Me?”: Making Sense of Being Bullied At Work Western States Communication Association Conference, Palm Springs, CA, February 17-21. Top 4 Paper Organizational Communication Interest Group.

Lutgen-Sandvik, (2006). Wimps, Whiners, or Warning Signals: Interpreting the Indicators of Workplace Bullying and Abuse. Panel presentation in Creating Supportive Environments: Considerations for Communication Training in Diverse Settings. Western States Communication Association Conference; Palm Springs, CA, February 17-21.

Lutgen-Sandvik, P. (2005). A “Terminally Unique” Speech Community: Specialized Linguistic Shorthand in Alcoholics Anonymous. Annual conference, National Communication Association, Boston, November 17-20.

Lutgen-Sandvik, P. (2005). "Are You Talking to Me?": The Dialectic of Control--Employee Resistance to Workplace Bullying. Annual Conference, National Communication Association, Chicago; November 17-20.

Alberts, J.K, Lutgen-Sandvik, P., & Tracy, S.J. (2005). Workplace Bullying: A Case of Escalated Incivility. Annual conference, International Communication Association, New York; May 26-30.

Lutgen-Sandvik, P., Tracy, S.J., & Alberts, J.K. (2005). Burned by Bullying in the American Workplace: A First Time Study of U.S. Prevalence and Delineation of Bullying “Degree.” Annual Conference, Western States Communication Association, San Francisco, February 18-22. Top Paper, Organizational Communication Interest Group

Tracy, S.J., Lutgen-Sandvik, P., & Alberts, J.K. (2004). Narratives of pain: The stories of workplace bullying. Annual Conference, National Communication Association, Chicago; November.

Lutgen-Sandvik, P., Tracy, S.J., & Alberts, J.K. (2004). Workplace Bullying in the United States: Incidence, Comparison to International Research and a Delineation of Bullying “Degree.”  The 4th International Conference on Bullying and Harassment in the Workplace. Bergen, Norway; June 16-20.

Lutgen-Sandvik, P. (2004) “Sticks and Stones May Break My Bones But Words…”: How Message Flows Construct Employee-Abusive Organizations. Western States Communication Association, Albuquerque, NM, February 13-17. Top Student Paper; Top 4 Paper, Organizational Communication Interest Group;

Lutgen-Sandvik, P. (2003). “But Words Will Never Hurt Me”: An Exploratory Study of Employee Emotional Abuse” National Communication Association, Miami, FL, November 18-21.

Lutgen-Sandvik, P. (2003). Democracy, Free Elections and Non-Voting Behavior: The Apologia of Paradox in Persons 18 – 25 Years Old. Western States Communication Association, Salt Lake City, February 14-18.

Lutgen-Sandvik, P. (2002). The Cycle of Employee Emotional Abuse: Generation and Regeneration of Workplace Mistreatment. Paper presented at National Communication Association, New Orleans, LA, November 19-23.

Awards

Research and Scholarship

2009 Book of the Year, Edited. Destructive organizational communication: Processes, consequences, and constructive ways of organizing. New York: Routledge. Awarded by Organizational Communication Division, National Communication Association, Chicago, November 11-15, 2010

2009 Article of the Year. Intensive remedial identity work: Responses to workplace bullying as trauma and stigma. Organization, Special Issue (Managing Identities in Complex Organizations), 15(1), 97-119. Awarded by Organizational Communication Division, National Communication Association, Chicago, November 11-15, 2010

2009 Top Paper. Work as a Source of Positive Emotional Experiences and the Discourses Informing Positive Assessment. Awarded by Organizational Communication Division, National Communication Association, Chicago, November 11-15, 2010

2008 Outstanding Scholarly Article in Applied Communication. Take this job and …: Quitting and other forms of resistance to workplace bullying. Communication Monographs, 73, 406-433. Awarded by Applied Communication Division, National Communication Association, Annual Conference, San Diego, November 19-22, 2009

2007 Distinguished Scholarly Article in Applied Communication. Nightmares, Demons and Slaves: Exploring the Painful Metaphors of Workplace Bullying. Management Communication Quarterly, 20, 148-185. Awarded by Applied Communication Division, National Communication Association, Annual Conference, Chicago, November 14-18, 2008

Top Paper. Organizational Communication Interest Group, Western States Communication Association; Seattle, WA. 2007 Lutgen-Sandvik, P. (2007, February). (When preferred identities are threatened: Impacts of adult bullying at work on self-identity)

Top 4 Paper. Organizational Communication Interest Group, Western States Communication Association; Palm Springs, CA. 2006 Lutgen-Sandvik, P. (2006, February). (Why did this happen to me? Making sense of being bullied at work)

Top Paper. Organizational Communication Interest Group, Western States Communication Association; San Francisco, CA. 2005 (Burned by bullying in the US workplace: Prevalence, perception, degree, and impact)

Outstanding PhD Student Researcher, Top student research award of two annual awards [Outstanding/ Superior] competitive, 60 + graduate students, Hugh Downs School of Human Communication, Arizona State University; Tempe, AZ. 2004

Top 4 Paper. Organizational Communication Interest Group, Western States Communication Association; Albuquerque, NM. 2004 (The communicative constitution of employee abusive organizations)

Top Student Paper, $100 Award. Organizational Communication Interest Group, Western States Communication Association; Albuquerque, NM. 2004 (The communicative constitution of employee abusive organizations)

Teaching and Advisement

The Biggest Advocate for Graduate Students Award. Communication and Journalism, Comgrads; award presented by department graduate students. 2011

Dr. Mary Poppins: (“For always adding a spoonful of sugar to everything!”). Communication and Journalism, Comgrads; award presented by department graduate students. 2010

Dr. Congeniality Award. Communication and Journalism, Comgrads; award presented by department graduate students. 2009

Most Approachable Professor Award. Communication and Journalism, Comgrads; award presented by department graduate students. 2009

Best Teacher Award. Communication and Journalism, Comgrads; annual award presented by department graduate students. 2008

Nomination, Faculty Senate Teaching Enhancement Teacher of the Year Award. Annual award for excellence in teaching, received multiple nominations for this award from department peers and students at both undergraduate and graduate levels. 2008

Apple Polishers, Chi Omega Sorority. Event honoring professors who have significantly contributed to sorority members’ academic and professional achievements/success. University of New Mexico. 2005

Teaching Excellence Award, Graduate and Professional Student Association, Arizona State University. (1 of 15 awards from 112 nominations) 2005

Certificate of Merit for Teaching. One of two annual teaching awards among over 60 graduate students, Hugh Downs School of Human Communication, Arizona State University; Tempe, AZ. 2003

Other

Certificate of Community Appreciation. Miller’s Reach Wild Fire Disaster, Award from community members and Resource Coordination Team for successful grant writing for housing and energy needs of families affected by catastrophic forest fire. Matanuska-Susitna Borough, AK. 1997

Teaching

North Dakota State University. 2013 – current

Undergraduate Courses

Organizational Interviewing

Organizational Advocacy and Issues Management

Listening and Nonverbal Communication

 

Graduate Courses

Emotions in Organizations

Worklife Balance: The Nexus of Interpersonal and Organizational Communication

Coding Qualitative Data

University of New Mexico 2005 – 2013

Undergraduate Courses

Professional Communication

Organizational Analysis and Training (Consulting Communication)

Dark Side of Organizational Communication

Organizational Communication (ITV, online, & face-to-face)

Leadership, Ethics, and Emotions

Interpersonal Communication

Undergraduate Internship

Undergraduate Problems Course

Graduate Courses

Introduction to Graduate Studies

Seminar Organizational Communication

Foundations of Research (Quantitative, Qualitative, Design)

Qualitative Research Methods I (Design, Data Collection, Field Work)

Positive Organizational Scholarship

Emotions in Organizations

Graduate Problems

Graduate Thesis, Dissertation

Course Supervision

Organizational Communication

Small Group Communication

Nonverbal Communication

Arizona State University 2001-2005, Teaching Associate

Undergraduate Courses

Leadership in Small Groups (Leadership and Ethics)

Small Group Communication

Business and Professional Communication

Introduction to Communication Inquiry (Theory)

Advanced Research Methods (Quantitative-Qualitative Methods)

Advanced Critical Research Methods (Qualitative, Field Research, Service Learning)

Introduction to Organizational Communication

Research Apprenticeship Direction

Teaching Assistantship Supervision

Graduate Courses

Emotions in Organizations (Graduate Seminar Assistant)

University of Alaska Anchorage 1993-2000, Adjunct Lecturer

Recruiting, Screening, and Hiring the Right People

Interpersonal Skills in Organizations

Feminist Management Approaches

Diversity in Organizations

Nonprofit Organization Lifecycle

Advocating for Victims of Domestic Violence and Sexual Assault

 

Thesis and Dissertations

            PHD

PhD Dissertation Committee Chair, “A communicative model of high-quality relationships at work.” Susan Scheller Arsth. Doctoral Major: Communication, University of New Mexico, 2014

PhD Dissertation Committee Member, “Strategies for Workplace Bullies in Reducing Cognitive Dissonance: Study of the Perpetrator’s Experience From the Onset of the Accusation to Present Day.” Lisa DeSanti. Fielding Institute. Chicago. 2014

PhD Dissertation Committee Member, “Workplace bullying, and institutional ethnography.” Doctoral Major: Business. University of South Australia, 2013

PhD Dissertation Committee Chair, “Establishing Trust Among Members of Community Based Participatory Research in Health Communication.” Julie Lucero. Doctoral Major: Communication, University of New Mexico, 2013

PhD Dissertation Committee Chair, “Narrative Medicine for Women Diagnosed with Breast Cancer.” Wendy Hines, Doctoral Major: Communication, University of New Mexico, 2013

PhD Dissertation Committee Chair, Institutional Ethnography:  How Tenured Academic Women Talk About Success” Martina H. Myers, Doctoral Major: Communication, University of New Mexico, 2009.

 

       MA

Masters’ Thesis Committee Chair, “Persuasive messages in Alcoholics Anonymous That Keep Newcomers Coming Back” Miwa Kimura, Master’s Major: Communication University of New Mexico, 2013

Masters’ Thesis Committee Chair, Comprehensive Exam, Siobhan Kilbride, Master’s Major: Communication University of New Mexico, 2013

Masters’ Thesis Committee Chair, “Work-life balance for international working mothers” Qingjing Angela Xu, Master’s Major: Communication University of New Mexico, 2012

Masters’ Thesis Committee Chair, “Decision making, cohesion, and collaborative communication in members of top-management and regular teams” Elijah Murphy, Master’s Major: Communication University of New Mexico, 2009.

Masters’ Thesis Committee Chair, “Identification rhetoric of a megachurch and how that rhetoric is mirrored in member talk.” Jennifer L. Caswell, Masters’ Major: Communication, University of New Mexico, 2007.

Honors’ BA Thesis Committee Chair, “Now that’s funny: The development of humor in a small group.” Matt Willis, Undergraduate Major: Communication; University of New Mexico, 2006.

Guest Lectures

“Anthony Giddens’ Structuration Theory” University of New Mexico, Communication Theories, 2009, 2010, 2011.

“Quantitative and Qualitative Approaches to Communication Research.” University of New Mexico; Research Methods; 2007.

“Making Sense of Being Bullied at Work.” University of New Mexico; Organizational Communication; Instructor, 2006.

“Endnote: The Basics of Bibliography-Generating Software.” Arizona State University; Graduate Prospectus Course; Interdisciplinary PhD Program, 2004

 “Finding Your Teaching Voice. Arizona State University; Graduate Prospectus Course; Director, Interdisciplinary PhD Program, 2004

 “Managing Classroom Rosters and Grades with Excel. Arizona State University; New Instructors’ Orientation and ing; 2004, 2003

 “Workplace Bullying and Conflict.” Arizona State University; Communication, Conflict, and Negotiation; Instructor, 2004

“Is It Really That Bad? Narratives of Workplace Bullying” Arizona State University; Introduction to Human Communication; Instructor, 2004

“Cycle of Employee Emotional Abuse, Arizona State University; Introduction to Organizational Communication; Instructor, 2003

“Subordinate Abuse by Supervisory Staff,” Western Washington State University; Introduction to Abnormal Psychology; Professor, 2003

Feminist Management and an Empowerment Model,” “Participatory Management and Leadership,” “Managers versus Leaders,” “Community Social Services: Access and Eligibility,” and “Adversity as Motivation.” University of Alaska Anchorage, various courses 2000 - 1995.

Other Teaching

Curriculum Developer and Trainer, Matanuska-Susitna Recovery Center, Inc.: “Implementing Self-Directed Teams: An Alternative to Top-Down Management.” Formulated curriculum and conducted organization-wide training, 6, 20-week sessions across four organizational divisions. 2000 - 1999.

Undergraduate Social Work Field Instructor, University of Alaska Anchorage; Social Work Department. Created comprehensive field experience learning curriculum for bachelor-level students in agency setting, evaluated progress, provided supervision and mentoring in academic areas. 2000 - 1997.

Community Trainer, West Valley Medical Campus. “Recruiting, Screening, and Hiring the Right People.” Formulated curriculum; provided 8-hour training session for community managers and supervisors. 1996.

 

Advanced Professional Seminars Completed

Everything You Wanted to Know About Publishing Your Academic Article But Were Afraid to Ask. Sonia Foss, Text and Academic Authors Association, March 2014

Thinking Well and Writing Well. Rachel Toor, Text and Academic Authors Association. FORWARD training session. North Dakota State University. November 2013

Advanced Teaching Seminars Completed

Strategies for developing and presenting course syllabi. Central States Communication Association, Short Course 7. Minneapolis, MN. April 2014

Teaching with Clickers. Office of Support for Effective Teaching. University of New Mexico. 2008

Strategies for Effectively Enhancing Your Course Using WebCT Vista. Office of Support for Effective Teaching. University of New Mexico. 2008

Teaching Students to Think Critically and Communicate Effectively. Short Course 2105, Western States Communication Association; Palm Springs. 2006

Advancing Diversity through Innovative Pedagogy. Short Course 2105, Western States Communication Association; Palm Springs. 2006

Facilitating Student Participation through Instructional Discussion. Short course 09, National Communication Association; Boston. 2005

Writing Meaningful Learning Outcomes for College Courses. CASTL; Center for the Advancement of Scholarship in Teaching and Learning. University of New Mexico. 2005

Developing an Online Resource for Teaching Organizational Communication. National Communication Association Conference, Chicago, IL. 2004

Teaching Research Methods as Argument. 3-hour short course. Western States Communication Association Conference, Albuquerque, NM. 2004

Using Teams In The Classroom To Increase Student Learning: Reaching In To Transform Pedagogy. 3-hour short course. National Communication Association Conference, Miami Beach, FL. 2003

Teaching the College Course in Leadership. 3-hour short course. National Communication Association Conference, Miami Beach, FL. 2003

Using Film and Literature to Teach Communication Theories. Nancy J. Hoar, James M. Brandon, & Charles F. Aust. 1.5-hour workshop, National Communication Association Conference, New Orleans, LA. 2002

Learning Styles and Teaching Goals. 4-hours course offered through Arizona State University’s Center for Learning and Teaching Excellence. 2002

The Pedagogy of Learning Teams: Engaging Students with the Instructional Material. 1.5-hour workshop, National Communication Association Conference, New Orleans, LA. 2002

Story Telling as an Instructional Tool. Hugh Downs School of Human Communication. Seminar offered through Graduate College, Arizona State University, Tempe, AZ. 2001

Gender, Sex and the Large Lecture Classroom. Hugh Downs School of Human Communication. Seminar offered through Graduate College, Arizona State University, Tempe, AZ. 2001

Pedagogy: New Graduate Instructor’s Workshop. 15-hour seminar required and offered through Hugh Downs School of Human Communication, Arizona State University, Tempe, AZ. 2001

Professional Organizational Experience

Executive Director-CEO. Matanuska-Susitna Recovery Center, Inc. 1997 - 2000.

Management of adult co-ed, women, adolescent chemical dependency treatment center
Public relations, marketing, fund development, extensive grant writing

Budget development and oversight; human resource management
Team development and training
Collaborative project partnerships and work with board of directors

Executive Director-CEO. Valley Women’s Resource Center, Inc. 1993 - 1997.

Umbrella, multi-service agency for women and children

Agency marketing and public relations

Budget development and oversight; fund development and extensive grant writing
Staff development and training; human resource management
Wide-ranging community partnerships, networking, work with board of directors
Building expansion, 8500 square foot addition to facility.

Conference Coordinator. Mat-Su Women’s Conferences (1): “Women, Courage and Creativity,” Mat-Su Women’s Conference (2): “Raising Healthy Daughters.” Organized community-wide women’s conference to include speakers including Sylvia Rimm and Mary Catherine Bateson. Marketing, public relations, media. 1996, 1995.

Program Developer, Grant Writer, Community Partner, Administrator. “Family Support and Preservation” (Collaborative project with victims’ services and child protective agency), “Women and Children’s Transitional Living Center” (Collaborative project with women’s center and Alaska Housing Finance Corporation), “Juvenile Assessment Center” (Collaborative project with mental health, substance abuse, child protective services, juvenile justice and local school district). Developed programs, wrote or assisted in writing grant proposals for projects, hired staff with community team, developed policies, implemented and administered programs. 2000, 1996, 1994.

Service Academic/ Community

Department

Department Chair Evaluation Committee Member (NDSU). With committee determined criteria and process for evaluation. Built online survey tool using Qualtrics analytical software

Promotion, Tenure and Evaluation Committee Member (NDSU).

Distance and Continuing Education Committee Member (NDSU).

Director, Communication Research & Training Center. (NDSU). Working with graduate student associate directors, conducted in-depth stakeholder audience analysis, developed range of outcomes for each of three stakeholder groups (FM community, NDSU community, communication scholars-professionals), developed and maintained Center website, summarized and presented communication research (featured on website).

Archivist, Maintenance and Revision C&J Policy and Procedure Manual (UNM). Incorporate all new policies and procedures into C&J policy manual as faculty develop and approve policies. Distribute revisions to chair, staff, and faculty. 2006-current

Member, Executive Committee (UNM). Associate-professor level elected member of committee with following goals: advise chair on issues, serve as the merit committee, distribute internal funding, determine SAC-funded assignment, and so forth

Member Hiring Committees (UNM). Member of many hiring/search committees (e.g., Health Communication Assistant Professor, Coordinator of Advisement, Intercultural Communication Assistant Professor, Strategic Communication Assistant Professor, etc.)

Chair, Faculty Mentoring Committee (UNM). Organized committee to craft department-wide mentoring policy for Lecturers, Tenure-track faculty, Post-doctoral fellows, and so forth. Researched national policies, worked with committee to complete final policy; incorporated into C&J Policy & Procedure manual

Communication Day Committee (UNM).  Committee member tasked to work with community partners on job fair/communication day event.

 

PhD Program Director (UNM). Chair of doctoral program committee tasked with following goals: (1) recruiting, screening, orienting, and advising incoming students, (2) program assessment and strategic planning, (3) coordination of department efforts to maintain high-quality doctoral education. 2009-2011

Faculty Advisory Committee (UNM). Member of committee with following goals: (1) broadening faculty involvement, (2) expanding organizational knowledge of department operations to a broader group of faculty, and (3) serving as a “sounding board” for the chair. 2008-2009

Department Policy & Procedures (UNM). Created first departmental Policy and Procedure Manual by collecting all historical data from committee and faculty meetings (policies approved, procedures approved, processes approved, etc.). 2006.

Speech Contest Judge (UNM). Undergraduate speech competition for Communication and Journalism students. Served as one of competition judges. 2006-2008.

Colloquia on Communication Research (UNM). “Pain and suffering: Emotional abuse and bullying at work.” Guest lecture to graduate students and faculty in Department of Communication and Journalism, University of New Mexico. 2006.

Panel Participant (UNM). Communication in Organizations. Introduction to Communication Studies, 2005 - 2008.

Merit Review Committee Member (UNM). Department of Communication and Journalism, University of New Mexico. Review annual faculty merit issues; decisions regarding merit points and subsequent salary increases. 2006.

Master of Arts Committee Member (UNM). Department of Communication and Journalism, University of New Mexico review, rate, and choose spring and fall applicants for admission to C&J MA degree program. 2005 - 2006.

Health Communication PhD Committee Member (UNM). Department of Communication and Journalism, University of New Mexico. 2005-2008.

Senior Capstone Course Evaluation (UNM). Data entry and analysis for key Communication key outcomes from capstone course. Code surveys, construct codebook, data entry, and analysis for undergraduate education committee and faculty review. 2005-2008.

University

Invited Lectures

FORWARD Lecture Series (NDSU). “Bullying in academia: Different forms, similar features.” Guest lecture for NDSU’s Focus on Resources for Women’s Advancement, Recruitment/ Retention, and Development. 12/9/2013

Faculty Dispute Resolution Center and the Office of the Provost (UNM). “Workplace bullying: Causes, Consequences, and Interventions.” Guest lecture for College Deans, Department Chairs, FDR Faculty Mediators, and Faculty Senators. 10/17/2007

UNM Counseling and Referral Services (UNM,CARS). “Workplace Bullying: How Targets Present and Potential Ways to Advise and Counsel Them.” Guest lecture for counseling staff at CARS. 8/7/2007

UNM Women’s Resource Center (UNM). “What you should know about bullying and harassment.” Guest lecture for staff, clients, and researchers. 9/19/2007

UNM Counseling and Referral Services (UNM, CARS). “Workplace Bullying: Causes and Consequences.” Guest lecture for counseling staff at CARS. 3/23/2006

Feminist Research Institute, University of New Mexico. “What kind of woman are you?” Guest lecture in A Forum on Gendered Violence. 2/6/2006.

Administrative Service

Respectful Campus Policy Committee. Member of ad hoc faculty senate committee meeting monthly for 12 months resulting in policy (including anti-bullying policy) for presentation to the faculty senate. 2007-2008

Faculty Senate Restructuring Committee. Member of ad hoc faculty senate committee to create pilot model for streamlined structure. 2009.

Faculty Senate. C&J Member, University of New Mexico Faculty Senate. 2006-2009

Faculty Commission on Shared Governance. Member. Committee tasked with completing report to accreditation commission regarding UNM shared governance. 2010.

Discipline

Editor

Electronic Journal of Communication. Special Issue Editor (Emotions and Organizing), 2013.

Editorial Board Member.

Management Communication Quarterly. 2009-current.

Communication Research Reports. 2011-current.

Communication Studies. 2012-current.

Reviewer, Rater.

Organizational Communication Division, Nominations Committee. National Communication Association. 2010.

Organizational Communication Division Awards, Best Published Academic Article, 2007-2008. National Communication Association. 2008.

Critical Management Studies Award for Best Doctoral Dissertation sponsored by Organization: The critical journal of organization, theory and society and by Carroll Stephens. 2007.

Manuscript Reviewer. Communication Monographs; Management Communication Quarterly, Communication Yearbook; Qualitative Communication Research; Communication Reports; Gender, Work, & Organizations; Polity Organizational Communication Series; Western Journal of Communication; Scandinavian Journal of Psychology; International Journal of Organization Theory and Behavior, Journal of Medical Practice Management, Journal of Applied Communication Research. 2003-Current.

Secretary. Western States Communication Association, Organizational Communication Interest Group. 2007-2009.

Legislative Assembly. Western States Communication Association. 2010-2012.

            Member-at-Large

            Nominating Committee Member

Panel Respondent.

Understanding Oneself in the Organization. Western States Communication Association. 2013

Advances in Theory and Research on Emotion (at) Work. National Communication Association. 2007

Constructing the Self and the Organization. Western States Communication Association. 2008

Paper Reader/Reviewer

National Communication Association, Organizational Communication Division. 2005-current.

Western States Communication Association, Organizational Communication Interest Group. 2006 - Current.

Panel Moderator. Scholarship Committee Member. Reviewed submitted manuscripts for colloquia; organized into topic/sections; identified and linked to faculty respondents. Nuevo Dia Organizational Communication Conference, Tempe, AZ, 2005.

Research Assistant. “Workplace Bullying Pilot Research Project” Dean’s Incentive Grants, Selective Investments and OVPREA Initiative, Arizona State University, Tempe, Arizona. Dr. Jess Alberts, Dr. Sarah J. Tracy co-collaborators, 2004

Member.

Central States Communication Association, 2014-current

National Communication Association, 2001-current

U.S. Academy on Workplace Bullying, Mobbing, and Abuse, 2014-current

Western States Communication Association, 2001-2013

International Communication Association, 2002-2011

Community and Beyond

Invited Speaker

“The Power of Positive Emotions to Transform Organizations” Foraker Group, Leadership Summit, Anchorage, AK 9/20 and 9/21/2010

“Positive Emotions and Personal Power: How Feeling Good Unlocks Potential” ” Foraker Group, Leadership Summit, Anchorage, AK 9/20/2010

“Case Management With Adults Bullied at Work: Understanding and Responding to Workplace Bullying” Case Management Society of America, Albuquerque, NM. 10/2/2009

“Workplace Bullying: What It is and What to Do about It” 8th Annual, Administrative Professionals Conference. UNM Continuing Education. Albuquerque, NM. 4/22/2009

“Workplace bullying in the United States: Prevalence, Resistance, and Identity” Project for Wellness and Work-Life; Hugh Downs School of Human Communication. Tempe, AZ. 10/13/2008

“The Emergence of Workplace Bullying in Organizations and How Organizations Might Respond.” Sandia National Laboratories, Albuquerque, NM. 8/11/2008

“Workplace Bullying.” University of New Mexico Administrative Professionals, Administrative Professionals Day, Keynote Speaker. 6/17/2008

“Workplace bullying in the United States: Prevalence, Resistance, and Emotions.” 6th International Conference on Workplace Bullying.” Montreal, Quebec. 6/6/2008

“Workplace bullying: What’s leadership got to do with it?” 19th Annual Diversity Forum, Albuquerque, NM. 4/24/2008

Board Member, Treasurer. International Association on Bullying and Harassment in the Workplace. Global board representing the General Assembly members of the Association. 2008-2010

Community Consulting on Workplace Bullying. Police Department, Universities, Governmental Divisions, Primary Education, Secondary Education (organizational names withheld for confidentialty) 2006-current

Grant Reviewer

Health Research Council of New Zealand. (Reviewed/rated 6 proposals to provide Workplace Stress and Bullying services to HRCNZ; reviewed electronically, Health Council contacted me to conduct this review because of my expertise/research), 2007.

City of Albuquerque, Division of Behavioral Health, substance abuse treatment grants (Reviewed 8 bi-annual treatment proposal grants; committee meetings with division staff, proposal rating/funding recommendations), 2006

Life Time Member. Phi Kappa Phi Honor Society

Grant Writing

Workplace Bullying Institute. One annual grant for researchers working in collaboration with WBI (see Namie, Lutgen-Sandvik citations in publications section). Funded $5,000, 2012.

CASA (Center for Alcoholism and Substance Abuse). Grant application to study increased use of alcohol and other drugs by targets of workplace bullying. Center lost funding so did not fund any applications (request: $25,000)

Dean’s Summer Research Award. One of only two grants for junior faculty in College of Arts and Sciences, University of New Mexico granted for book project: The Destructive Side of Organizational Communication. Funded $20,000, 2007-2009

Dean’s Incentive Grant. Selective Investments and OVPREA Initiative, Arizona State University, Tempe, Arizona. Co-authored with Dr. Jess Alberts and Dr. Sarah Tracy. Grant proposal to conduct exploratory research on incidence, characteristics, and effects of workplace bullying. Funded $29,465, 2003

Graduate Research Support Program. Arizona State University, Tempe, Arizona. Grant proposal to research advocating for victims of workplace abuse. Funded $3,000. 2002

Division of Alcoholism and Drug Abuse. Department of Health and Social Services, State of Alaska. Chemical dependency treatment services for co-ed adults, women, adolescents, court monitoring program, rural outreach, prevention and education services, $1.25 - $1.75 million (each year, 2000-1998)

United Way of Mat-Su. Wasilla, Alaska. Chemical dependency assessment counselor position, $32-37K (each year, 2000-1998)

Alaska Housing Finance Corporation. Department of Housing and Urban Development, State of Alaska and U.S. Federal Government. For housing and energy funds for families after wild fire catastrophe, $750,000 (one time funding spread across 2000-1998).

COMPASS Institute. State of Alaska, Children’s Cabinet. Chosen as one of fifteen out of forty proposals statewide for participation in Governor Tony Knowles’ COMPASS Institute. $75K, (one time funding 1998-97)

Family Preservation Program. Department of Health and Social Services, State of Alaska. Family-based prevention and intervention to reduce child abuse. $45-168K (each year, 1997-94)

Council on Domestic Violence and Sexual Assault. Department of Public Safety, State of Alaska. Battered women’s services and shelter. $320-35K. 1997-93.

Services for Young Pregnant Women. Department of Health and Social Services, State of Alaska. Adolescent pregnancy prevention services. $48-85K. (each year,1997-93)

United Way of Mat-Su. Wasilla, Alaska. Volunteer coordinator for women’s agency. $29-36K  (each year,1997-93)

Federal Emergency Management Agency. Washington DC. Emergency food services. $8-12K (each year, 1997-93)

Women, Infants, and Children Special Supplemental Nutrition Program (WIC). Department of Health and Human Services, Washington DC. $179-221K. (each year, 1997-93).