NDSU Residence Hall Students Cable TV Troubleshooting
Troubleshooting for cable-ready TVs and VCRs
- PROGRAMMING TVs/VCRs
Please reference your owners manual under cable TV hook-up. - MISSING CHANNELS
Check for CATV/Norm switch (located at front or side panel of TV). Switch to Norm then back to CATV. If not located on TV, then with on-screen programming with remote Menu/Reset, look for Cable/Air; make sure TV is set on CATV/STD Mode, not HRC or IRC. Follow the same instructions if using VCR remote with TV remaining on channel three (3). - DOUBLE IMAGES/SNOWY RECEPTION
Check all connections from the wall to the TV/VCR. Some VCRs come with push-on cables; we recommend utilizing the NDSU supplied cables for improved quality. - SNOWY/BLUE SCREEN
Check connections, VCR Mode. Some TVs go to blue screen during an outage. Do not assume there is a VCR problem if blue. Check cable going directly to TV eliminating the VCR to verify it is not the VCR. Also check with your neighbor to see if they are experiencing any technical difficulty.
If cable TV is still not operational after trying all the above, report the trouble to your Hall Directory or an RA.
If there is a problem with more than just your TV, such as an entire residence hall floor is experiencing problems or the entire residence hall is without cable TV, report the problem to a Hall Director or an RA.
To receive optional premium channels, remote control and pay-per-view, you will need an addressable converter available from Cable One of Fargo. Call 280-0033 for more information.
If you have any questions, please contact University Telecommunications at 1-8401.
NDSU Residence Cable TV Channel Listing
Channel | Station |
2 | C-SPAN |
3 | C-SPAN 2 |
4 | KXJB (CBS) |
5 | QVC |
6 | WDAY (ABC) |
7 | WGN |
8 | WB (Warner Brothers) |
9 | KCPM (UPN) |
10 | KVRR (Fox) |
11 | KVLY (NBC) |
12 | Community Access |
13 | KFME (PBS) |
15 | HSN |
23 | TV Guide |
24 | Fox News |
25 | MSNBC |
26 | CNN |
27 | CNN Headline News |
28 | The Weather Channel |
29 | Weather Scan Local |
30 | CNBC |
31 | Discovery |
32 | TLC |
33 | Fox Sports North |
34 | ESPN |
35 | ESPN2 |
36 | TNT |
37 | Spike TV |
38 | Comedy Central |
39 | E! |
40 | Lifetime |
41 | USA |
42 | Food Channel |
43 | HGTV |
44 | Shop at Home |
45 | Jewelry TV |
46 | What's New at Cable One |
47 | TCM |
48 | AMC |
49 | History |
50 | A&E |
51 | FX |
52 | TBS |
53 | Nickelodeon |
54 | Cartoon Network |
55 | ABC Family |
56 | TV Land |
57 | Sci-Fi Channel |
58 | Disney Channel |
59 | Animal Planet |
61 | CMT |
62 | VH-1 |
63 80 82 84 99 | MTV MTVU.com* Residence Life Cinema* BIN* (Bison Information Network) Community Access 2* |
* NDSU local access channels
The above listed channels are included as part of the EAS (emergency alert system) for NDSU and will interupt programming with emergency information.
If there is a problem with more than just your TV, such as an entire residence hall floor is experiencing problems or the entire residence hall is without cable TV, report the problem to a Hall Director or an RA.
To receive optional premium channels, remote control and pay-per-view, you will need an addressable converter available from CableOne of Fargo. Call 280-0033 for more information.
University Telecommunications
Facilities Management
Thorson Maintenance Center
Phone: 231-8401
Prospective students may schedule a visit by calling 1-800-488-NDSU.
Troubleshooting tips for non cable-ready TVs using a standard cable box:
- BOX DOESN'T COME ON
Check for live outlet (perhaps another outlet). Check for which light switch controls outlet. - LINES
Check TV tuning. - FLIPS THROUGH CHANNELS
Unplug at electrical outlet then plug back in and turn back on; box will then reset. - TV OFF BY ONE CHANNEL
Be sure TV is on channel three (3); tune TV if necessary. - SNOWY RECEPTION
Verify TV is on channel three (3) and if a VCR is being utilized. VCR should be off or on channel three (3) if on. Check connectors and check TV/VCR mode. - TV NOT TURNING OFF/ON
Some TVS will turn off and on with box if electrical cord from the TV is plugged into the outlet on the back of the cable box. Some TVs lose programming and revert back to channel two (2). This type of TV would be best utilized plugged into its own outlet. Some TVs go off with the cable box but will not come back on.
Troubleshooting tips for cable-ready TVs and VCRs:
- PROGRAMMING TVs/VCRs
Please reference your owners manual under cable TV hook-up. - MISSING CHANNELS
Check for CATV/Norm switch (located at front or side panel of TV). Switch to Norm then back to CATV. If not located on TV, then with on-screen programming with remote Menu/Reset, look for Cable/Air; make sure TV is set on CATV/STD Mode, not HRC or IRC. Follow the same instructions if using VCR remote with TV remaining on channel three. - DOUBLE IMAGES/SNOWY RECEPTION
Check all connections from the wall to the TV/VCR. Some VCRs come with push-on cables; we recommend utilizing the NDSU supplied cables for improved quality. - SNOWY/BLUE SCREEN
Check connections, VCR Mode. Some TVS go to blue screen during an outage. Do not assume there is a VCR problem if blue. Check cable going directly to TV eliminating the VCR to verify it is not the VCR. Also check with your neighbor to see if they are experiencing any technical difficulty.
If cable TV is still not operational after trying all the above, report the trouble by calling: Cable ONE 280-0033.
