NDSU Residence Hall Cable TV Information
List of NDSU Channels1
My Network TV
CNN Headline News
The Weather Channel
Fox Sports Network (North)
USA Networks (East)
Food Network (East)
Turner Classic Movies (East)
Disney Channel (East)
Residence Life Cinema2
Community Access Two2
1 The channels listed above are included as part of the NDSU EAS (emergency alert system) and will interrupt programming with emergency information.
2 NDSU local access channels.
To receive optional premium channels, remote control, or pay-per-view, you will need an addressable converter available from Cable One of Fargo. Call 280-0033 for more information.
If you have any questions, please contact Telecommunications & Emergency Support Technologies at 1-8401.
Troubleshooting for cable-ready TVs and video recorders:
Televisions/video records have different programming screens so please reference your owner's manual under the cable TV (CATV) connection section.
- MISSING CHANNELS
Use the TV or video recorder's remote control for on-screen programming - many devices require a scan to determine which channels are available. Another step is to verify that the TV or video recorder is set for Cable/Air and that it is set to CATV/STD Mode; not HRC or IRC. If it is an older TV check for a CATV/Norm switch (located on the front or side panel ), change it to Norm and then back to CATV. If the TV is receiving the cable signal from a DVR or cable box, it may need to be on channel three (3).
- DOUBLE IMAGES/SNOWY RECEPTION
Check all connections from the wall to the TV/video recorder. Some DVR's come with push-on cables, but we recommend using the NDSU supplied cables for improved quality.
- SNOWY/BLUE SCREEN
Check connections, and that the correct source is selected for the TV/video recorder (see Missing Channels above). Some TVs go to blue screen during an outage so the problem may not be the video recorder. Connect the TV directly to the CATV jack, getting the video recorder out of the middle. If the TV gets cable channels then the problem could be with the video recorder. Also, check with your neighbor to see if they are experiencing any technical difficulty.
If you continue to have a cable TV problem, please report it to your RA or hall director after trying the steps above.
Troubleshooting tips for non-cable-ready TVs using a standard cable box:
- BOX DOES NOT POWER ON
Check that the electrical outlet is working by plugging the TV and cable box's power cords into another one. Check to see if there is a light switch that controls the outlet.
- PROBLEMS WITH CATV CONNECTIVITY TO TV
Verify that the television is to the correct channel (generally channel 3). Unplug and replug the CATV cord from the wall outlet to cable box. Do the same thing for the CATV cord between the TV and cable box. Switch out the CATV cord(s) with another one that is know to work properly.
- FLIPS THROUGH CHANNELS ON ITS OWN
Unplug the TV and cable box at the electrical outlet then plug the power cables back in. Turn them back on and this will cause the cable box to reset.
- TV IS OFF BY ONE CHANNEL
Be sure the TV is on channel three (3); tune TV as necessary.
- SNOWY RECEPTION
Verify that the TV is on channel three (3) and that the cable box is set to transmit on channel three (3) to the TV (some have a selection switch to use channel three (3) or four (4). Check all of the CATV connections and if the cable box is set properly.
- TV NOT TURNING OFF/ON
Some TVs will turn off and on when the cable box turns off and on; this happens when the TV's power cord is plugged into the cable box. And some TVs lose their programming when they lose power and then revert back to channel two (2). If this is the type of TV you have it would be best to plug it into its own wall outlet. Also, check to make sure the cable box and TV are not plugged into an outlet this is turned off and on by a wall switch.
If cable TV is still not operational after trying all of the steps above, please report the trouble by calling Cable ONE at 280-0033.
Telecommunications & Emergency Support Technologies
Thorson Maintenance Center
Prospective students may schedule a visit by calling 1-800-488-NDSU.