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Contact Us - Getting Help and Reporting Troubles

During Regular Hours

Telephone Administrators   

Contact your Telephone Administrator first when having voice-related troubles


Main telephone line     

x1-8401 or 701-231-8401


x1-5699 or 701-231-5699

Stop by our office

Thorson Maintenance Center

Interoffice mail

Telecommunications and Emergency Support Technologies    
Department 4520
Thorson Maintenance Center


North Dakota State University
Telecommunications and Emergency Support Technologies
Department 4530
Post Office Box 6050
Fargo, ND  58108-6050


North Dakota State University
Telecommunications and Emergency Support Technologies
Thorson Maintenance Center
1310 Bolley Drive
Fargo, ND  58102

After Hours, Weekends, and Holidays - Emergency Issues

Please contact the 24x7 Police Communications Centerx1-8998 or 701-231-8998

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Services for Faculty and Staff


The following are services available to faculty and staff:

Auto Attendant

Emergency Alert System

Security Card Access - Faculty and Staff

Automatic Call Distribution/Call Center

Emergency Telephones

Statewide Telephony Integration

Cable Television - Academic


Telephones - Business

Cable Television - Public Areas

Long Distance - Business

Toll Free

Cell and Smart Devices - Business

Long Distance - Personal (Bison Lines)

Unified Communication

Cell and Smart Devices - Personal

Long Distance Calling Cards - Business

Voice Mail - Business

Cell International Roaming - Business

Planning and Professional Services

Voice Mail Speech Access

 * commonly requested services for new faculty and staff

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New to NDSU?


Welcome!  If you have just begun employment with NDSU or are returning, getting technology services started can be confusing.  To support you, the ITS Help Desk has set up a Getting Started site that walks through all of the steps. 

In addition, we have highlighted below the steps that are often prerequisites to services provided by Telecommunications and Emergency Support Technologies:

Services offered to faculty and staff are listed in the section above.  Those with an asterisk (*) are ones that you may find particularly helpful as a new or returning employee.

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Telecommunications & Emergency Support Technologies
Web Page Contact: | +1 (701) 231-8401

Last Updated: Friday, April 20, 2012 2:35:20 PM