Services and Help Available to Faculty and Staff
Contact Us - Getting Help and Reporting Troubles
During Regular Hours
Contact your Telephone Administrator first when having voice-related troubles | |
. | |
Main telephone line | x1-8401 or 701-231-8401 |
Fax | x1-5699 or 701-231-5699 |
Stop by our office | |
Interoffice mail | Telecommunications and Emergency Support Technologies |
Post | North Dakota State University |
Shipping | North Dakota State University |
After Hours, Weekends, and Holidays - Emergency Issues
Please contact the 24x7 Police Communications Center: x1-8998 or 701-231-8998
Services for Faculty and Staff
The following are services available to faculty and staff:
Auto Attendant | Emergency Alert System | Security Card Access - Faculty and Staff |
Automatic Call Distribution/Call Center | Emergency Telephones | Statewide Telephony Integration |
Cable Television - Academic | Faxing | Telephones - Business |
Long Distance - Business | Toll Free | |
Cell and Smart Devices - Business | Long Distance - Personal (Bison Lines) | Unified Communication |
Cell and Smart Devices - Personal | Long Distance Calling Cards - Business | Voice Mail - Business |
Cell International Roaming - Business | Planning and Professional Services | Voice Mail Speech Access |
* commonly requested services for new faculty and staff
New to NDSU?
Welcome! If you have just begun employment with NDSU or are returning, getting technology services started can be confusing. To support you, the ITS Help Desk has set up a Getting Started site that walks through all of the steps.
In addition, we have highlighted below the steps that are often prerequisites to services provided by Telecommunications and Emergency Support Technologies:
- Establish an account with the North Dakota University System - used for PeopleSoft, NDSU Outlook, etc.
- Establish an NDSU electronic ID - used for internal systems at NDSU such as Novell file sharing
- Set up NDSU faculty and staff email - uses NDSU Outlook
- You may also want to check out how to connect wirelessly at NDSU
Services offered to faculty and staff are listed in the section above. Those with an asterisk (*) are ones that you may find particularly helpful as a new or returning employee.
