Dorreen Kramer
Director
(701) 231-7710
Dorreen.Kramer@ndsu.edu

  • Appeals - tuition/fee, late payment fees
  • Athletic scholarships
  • Bankruptcies
  • Financial wellness
  • Past due account holds and registration exceptions
  • Payment agreements and settlements
  • Records retention
  • Student account collections - oversight and disputes
  • Student communications
  • Student Finance set up - tuition, student fees, course fees
  • Tuition rates and annual review
  • Tuition waivers - campus, department, diversity, Graduate Assistant, SBHE
  • Tuition waivers - tracking, apply miscellaneous waivers

Carrie Petersen
Assistant Director
(701) 231-7545
Carrie.A.Petersen@ndsu.edu 

  • 1098-T processing and inquiries
  • Credit card merchant setup and support
  • Marketplace setup and support
  • Online (i.e. TouchNet) student payments
  • PCI compliance
  • Reconciliations
  • Student Finance set up - item types, charge priority, etc.
  • Tuition waivers - academic
  • Uncashed refund checks

Pat Bacon
Cashier
(701) 231-7213
Patricia.Bacon@ndsu.edu   

  • Cash advances
  • Cash boxes
  • Department deposits and payments
  • Receipt/process incoming ACH payments
  • Receipt/process scholarships
  • Receipt/process student payments

Debra Haney
Student Account Specialist
(701) 231-7321
D.Haney@ndsu.edu 

  • Appeals - tuition/fee
  • Bank deposits
  • Departmental Draws
  • International student sponsored billing
  • Military billing liaison
  • Short-term loans
  • Telephone reception
  • Waivers - ND National Guard, Fire Fighter, Law Enforcement, international

Katie Larson
Accounting Technician
Kathryn.Larson.1@ndsu.edu
701-231-5365

  • Journal entries
  • Late payment fee assessments
  • Monitor bank accounts
  • Payment plans - set up and communication
  • Reconciliations - bank, collection agency, credit cards and online payments
  • Transfer to Student Account (i.e. IDB) forms
  • Uncashed refund checks

Tamara Ross
Collections Officer
(701) 231-7329
Tammy.Ross@ndsu.edu 

  • Accounts payable processing
  • Collaborative NDUS billing
  • Diploma holds for non-payment
  • Direct deposit set up
  • Monthly billing statements - corporate accounts
  • Past due account collections
  • Payment arrangements for former students
  • Receipt/process corporate account payments
  • Refund check distribution
  • Third-party billing (e.g. employers)
  • Tuition waivers - employee, staff/dependent

Chad Stevermer
Account Tech
(701) 231-8229
Chad.Stevermer@ndsu.edu 

  • Financial reports
  • Journal entries
  • Monthly billing statements - students
  • New account set up
  • NSF checks
  • Payment plan - set up
  • Perceptive Content liaison
  • Post charges/credits - student and corporate accounts
  • Reconciliations - credit cards and online payments, daily deposits
  • Refunds to student accounts
  • Student Finance set up - tuition and fees, semester rollover, troubleshooting
  • Website updates
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