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Dorreen Kramer
(701) 231-7710
Contact for: Athletic monthly scholarships, Collection process oversight and disputes, Financial literacy, Late payment fees, Past due accounts and holds, Records retention, Short-term loans, Student communications, Student payment agreements (current and former), Tuition and fee appeals, Website maintenance.

Tyson Lund
Associate Director
(701) 231-9724
Contact for: Department training, Marketplace, PCI compliance, Reconciliation inquiries, Refund process oversight, Revenue control compliance, Touchnet, Tuition and fee setup and inquiries.

Pat Bacon
(701) 231-7213
Contact for: Cash advances, Cash boxes, Department draws, Departmental deposits and payments, Process student payments.

Debra Haney
Student Account Specialist
(701) 231-7321
Contact for:  Incoming phone inquiries, International third party billings, Military FTA and Chapter 33 payment plans, Short-term loans, Tuition and fee appeals, Waivers - military and international.

Danton Hein
Account Tech
(701) 231-8501
Contact for: Collection agency liaison, Collections - current students, Incoming wire transfers, Monthly student billing statements, Payment plan enrollment, Process non-student payments, Refunds - print/distribute checks, Waivers (excluding military, international, spouse/dependent), Website maintenance.

Carrie Petersen
Business Analyst
(701) 231-7545
Contact for:  1098-T processing, Credit card merchant setup/support, Department training, marketplace setup, Monitor uncashed checks, PCI compliance, Reconciliations, Touchnet payments.

Tamara Ross
Collections Officer
(701)  231-7329
Contact for:  Collaborative billing, Collections - corporate accounts, Collections - recent/former students, Credit card payments - corporate accounts only, Diploma and transcript holds, Direct deposit, Document scanning, Monthly corporate billing statements, Posting journal entries, Third party billing (excluding military and International), Waivers - staff and dependent.

Chad Stevermer 
Account Tech
(701) 231-8229 
Contact for: Departmental invoicing, Perceptive Content - document imaging, Payment plan enrollment, Reconciliations, Refund processing, Scholarship workflow, Tuition and fee setup and inquiries, Uploading group charges/credits.

Student Focused. Land Grant. Research University.

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North Dakota State University
Phone: +1 (701) 231-8782 / Fax: (701) 231-9541
Campus address: Ceres Hall 102
Physical/delivery address: 1301 Administration Ave, Fargo, ND 58102
Mailing address: NDSU Dept. 3110 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Customer Account Services

Last Updated: Tuesday, May 23, 2017 1:36:55 PM
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