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Access management

Access to workspaces is managed in the Identity and Access Management (IAM) application.

Workspace managers can log in to IAM and add and remove members and publishers to the workspace(s) they manage.

Add a member

To add a member

  1. Log into IAM

  2. Under the Service Management navigation heading, click Manage Services

  3. From the list of CMS-GROUP-Member services, click the GROUP-Member to which you want to add a user

  4. Enter the user ID (usually the part of a user's NDSU email address before @ndsu.edu) in the User ID (eID, EMPLID) field and click Search

  5. Review the user information that displays on the next screen to be sure you have selected the right person

  6. Enter a Justification for adding this individual (this will be recorded in the database for auditing purposes)

  7. Click Grant

  8. The request is submitted and should be satisfied within a few minutes

Add a publisher

After adding an individual as a -Member, adding publisher permissions is performed in the same way as above, except that you should select a GROUP-Publisher variant from the list of services.

You do need to grant both -Member and -Publisher service to an individual who should be able to publish content; however, you can grant them in any order.

Remove a member

To remove a member,

  1. Log into IAM
  2. Under the Service Management navigation heading, click Manage Services
  3. From the list of CMS-GROUP-Member services, click the GROUP-Member from which you want to remove a user
  4. From the table of Active Users, click Remove on the table row of the user you want to remove
  5. Review the user information that displays on the next screen to be sure you have selected the right person
  6. Enter a Justification for removing this individual (this will be recorded in the database for auditing purposes)
  7. Click Remove
  8. If the individual is a publisher, you should also perform steps 3 through 7 for the CMS-GROUP-Publisher service
  9. The remove request is submitted and should be satisfied within a few minutes

Change managers

The only way to add or remove managers for a workspace is for a current workspace manager to contact the IT help desk by phone, in person, or using Online Self Service (you must log in; do not use any unauthenticated online help forms).

Only university staff or faculty members may be a manager. Students (student employees, graduate assistants, etc.) are not eligible for this role.

In the event all managers have left the university, the help desk will verify the former manager/s is/are no longer affiliated with the university and attempt to confirm that the new manager is someone authorized to be responsible for the site.

Other questions

I deleted a publisher but they are still listed under members

Because it is possible that a member's publisher rights would need to be revoked while they remain access to author, deleting a publisher does not automatically delete his/her authoring rights. If you want to delete both, you must delete both Publisher and Member rights in two separate steps.

The member type "publisher" is disabled

There may be up to 10 publishers per workspace. To add another publisher, you must remove one first.

Can the help desk grant/remove access?

Requests to add or remove individuals from a workspace can be submitted to the IT help desk by phone, in person, or using Online Self Service (you must log in; do not use any unauthenticated online help forms).

Can there be more than one workspace manager?

Additional workspace managers can be added. An existing workspace manager should contact the IT help desk by phone, in person, or using Online Self Service (you must log in; do not use any unauthenticated online help forms).


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North Dakota State University
IT Help Desk: +1 (701) 231-8685
Physical address: Quentin Burdick Building 206, 1320 Albrecht Blvd., Fargo, ND 58105
Mailing address: NDSU Dept. 4530 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Content Management System

Last Updated: Thursday, November 02, 2017 2:31:07 PM
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