NDSU Distance & Continuing Education (DCE)

Bringing Education to You

Course Descriptions

Administrative Professionals Day 2014

Join us for a day of networking and learning as we celebrate and thank our administrative teams for their hard work and drive to succeed. Take a break from the hustle and bustle of the office and enjoy a luncheon with a day of enjoyable presentations that cover topics including fashion and finances, phone etiquette, and maximizing office productivity. 

Phone Etiquette and Voice by Tasha Rohlfs

With 15 years of public speaking experience, Tasha coaches business professionals on their speaking and presentation skills. She works one-on-one with clients and trains larger groups in workshops. She helps her clients become more effective and engaging speakers in order to have more successful sales and business presentations, interviews, wedding toasts, television spots, and seminars. Tasha has her masters in Communication from North Dakota State University and bachelor’s from Gustavus Adolphus College.  She worked for Dale Carnegie Training in the cities and is currently on her way to become a Dale Carnegie Facilitator. Tasha will help you OWN THE ROOM!


Create a strong voice presence over the phone and in person. Learn to be caring and conscientious to customers. During this sessions you will be introduced to tactics and strategies for dealing with difficult people and learn to disagree agreeably.

Fashion, Finances, and Your Future by Hannah Sorensen

Hannah Sorensen is a financial professional with a passion for empowering and educating women to help them reach their goals and dreams. She graduated from North Dakota State University with a double major in Marketing and Business Administration and is a 2013 graduate of the United Way 35 Under 35 Women’s Leadership program. Hannah is actively involved in the community with organizations including The Christmas Gift and Ronald McDonald House.


What do fashion & finances have to do with your future? They both can feel overwhelming, both may be something you avoid, and yet both can make you feel empowered and confident! Women can take control of their future when fears are eased through goal setting and education. Reduce your worries by understanding topics that are of particular concern to women and learn how to overcome obstacles that get in the way of managing your finances.

Maximizing Your Office Productivity by Melissa Schmalenberger

Melissa had been an attorney since 1993 but really felt dissatisfied. She did some soul searching and decided that a career change was in order. When she began the career change, she didn’t know there was a whole industry of professional organizers; she just started reading books and doing hands on organization for friends. With the career change she heard from a lot of shocked friends who could not understand why she would give up a career as an attorney, with many years schooling, and start something so different. The reason is simple: she had to be herself, be happy and live her passion.


Discover ways to be more productive in your office setting.