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Expected Basic Use of Navigate for Undergraduate Advising:

Advisors can use the platform to:

  • Save time by viewing important student information from multiple Campus Connection sources in one place, with a user-friendly interface
  • View a snapshot of critical student information before or during advising appointments
  • View a student's level of risk within his/her declared major based on historical institutional data
  • Enhance communication with students

Academic administrators can use the platform to:

  • Identify gateway courses that are predictive of student success in a program or major
  • Identify course bottlenecks and course sequencing issues to drive curriculum change
  • Use real-time data on student progress and risk assessment to proactively reach out and get students back on track for timely and successful graduation
  • Enhance communication with faculty, advisors and students
Benefits of Navigate

Faculty and staff who advise undergraduate students use the platform to:

  • View a snapshot of critical student information before or during advising appointments
  • Receive timely notifications about student completion of gateway courses or grade thresholds
  • Use custom search criteria to generate student lists and conduct proactive outreach
  • Display student transcript data in a simple format
  • View semester-by-semester trends in student GPA and credit accumulation
  • View a student's level of risk within his/her declared major based on historical institutional data
  • Save time by viewing important student information from multiple Campus Connection sources in one place, with a user-friendly interface
  • Use the notes feature to track interactions with students, including referrals to appropriate campus resources
  • Enhance communication with students 

Academic administrators use the platform to:

  • Identify gateway courses that are predictive of student success in a program or major
  • Identify course bottlenecks and course sequencing issues to drive curriculum change
  • Share data with faculty to assist with curriculum redesign
  • Use real-time data on student progress and risk assessment to proactively reach out and get students back on track for timely and successful graduation
  • Enhance communication with faculty, advisors and students
Help and Support

Faculty and staff who advise undergraduate students are granted access to the platform after completing the advisor training and the online FERPA training. To sign up for the training go to https://apps.ndsu.edu/event-registration/ and choose "Navigate" from the list of available trainings. If no trainings are available, please contact the Career and Advising Center at ndsu.cac@ndsu.edu or 701-231-7111. The FERPA training is located in your Blackboard site under the Courses tab and is labeled "170-NDSU-FERPATRAINING: FERPA Training." If you do not have the FERPA training in your Blackboard site, please contact the Career and Advising Center by phone: 701-231-7111 or email: ndsu.cac@ndsu.edu.

Student Retention and Graduation Rates

Current retention rates at NDSU are 78.9% for first-time, first-year students returning for a second year. Of first-time, first-year students, 41.2% graduate in four years and 60.3% graduate in six years.

Undergraduate student advisors are familiar with factors that can impede student success and timely graduation, including:

  • Students with double majors often have required courses scheduled during conflicting times.
  • Students with transfer work from multiple institutions are difficult to advise as it is not always clear how their credits apply to their NDSU major.
  • Students re-take courses unnecessarily or re-take the same course multiple times without success.
  • Students who change majors have previously earned credits that may not count toward their newly chosen major.
  • Students in poor academic standing are often unaware of the severity or do not have access to tools that could help improve their academic standing.

Many of the above problems are compounded for students with unique needs.

Analysis of student major migration within their first year finds that 12% of first-year students enter the university undecided and 29% of first-year students change their major at least once during their first year at NDSU. Advising these students can be difficult as there is no centralized way to communicate with advisors in other majors. In addition, students often make decisions about changing majors with very little information. Navigate provides the tools to meet the recommendations of NDSU's Council on Improving Advising and the Council on Retention, for implementing an early alert system with the ability for advisors to share notes from meetings with advisees and/or at-risk students.

TECHNICAL SUPPORT

HELP CENTER. The Help Center within Navigate offers documentation for getting started, along with help articles and videos for advisors, instructors, tutors, students support services, administrators and students.

Access the Help Center:

  1. Log in to Navigate
  2. Click ? in the top right
  3. Click Help Center

Navigate supports the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, and Edge. For best results, Google Chrome or Mozilla Firefox are recommended.

Common issues are addressed on the Frequently Asked Questions for Faculty and Staff page.

Questions About Access

After you have completed the advisor training and the FERPA training, you may log in to Navigate or go to the online services drop down menu on the NDSU home page. You will use your NDSU credentials to log in to Navigate.

If you have problems with any of the following, please contact the NDSU IT Help Desk at:

  • Email: ndsu.helpdesk@ndsu.edu
  • Phone: 701-231-8685 (option 1)
  • Website: NDSU IT Help Desk

Potential Issues:

  • My log in is not working.
  • I forgot my username and password.
  • I don’t have access to Navigate, while my colleague does.
  • My calendar is not syncing properly.
Resources for Advisors

Getting Started Links

  • How do I log in?
  • How to sync your Outlook calendar to Navigate
  • How to create availability in Navigate
  • How do I create a watch list for certain students in my major?
  • How can I find a list of students in the advanced search?
  • What are the best ways to have faculty use Navigate to reach out to students who are on academic warning?
  • How can my department utilize the institutional reports to gain insights about student success in our major?
  • Setting availability and calendar integration: NDSU Outlook and Navigate-Campus Calendar
  • NDSU Navigate Training Guide
  • Scheduling without Outlook Sync
  • Inbox rule for reminder emails
  • Advising Notes Guide: Best practices for tracking advising notes in Navigate-Campus
  • Understanding predicted risk level
  • Viewing a student’s transcript in Navigate

Training information for Navigate is available.

NDSU Career & Advising Center

The Career and Advising Center serves as a central location for NDSU advising resources.


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Enrollment Management and Student Affairs
North Dakota State University
Phone: +1 (701) 231-7701
Campus address: Old Main 100
Mailing address: Dept 2830, PO Box 6050
Fargo, ND 58108-6050
Page manager: Rhonda.Graetz@ndsu.edu 

Last Updated: Friday, February 14, 2020 12:39:57 PM
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