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Document Imaging

 


POWER USERS


Each department participating in document imaging is asked to designate two staff members as Power Users. These users primarily serve as lead communication contacts by relaying useful information to the users in their department. They also serve as lead contact points for technical support issues—either addressing those issues independently or communicating their support needs with a Campus Liaison. A background in technical support is not necessary, but functional knowledge of the software is beneficial. Power users should have an excellent grasp of all the documents used by their department and the various business processes through which those documents travel. It is recommended that at least one of the designated power users is familiar with the records management and retention process for their department's documents.

Responsibilities

  • Lead Communications Contact for Department
  • Lead Support Contact for Department
  • Submitting Help Tickets
  • Adding & Removing User Accounts
  • Coordinating New User Training
  • Managing Security Groups & Permissions
  • Applying Records Retention Polices
  • Deleting Documents
  • Providing Information for Department's Annual Audit
  • Attending NDSU User Group & NDUS Liaison Meetings

HAVE QUESTIONS about Document Imaging (ImageNow)?... Please contact:

A.J. Klein, 701-231-7983, andrew.j.klein@ndsu.edu
Viet Doan, 701-231-5143, viet.doan@ndsu.edu

205 Ceres Hall
Enrollment Management Administrative Systems
NDSU Dept. 2835 / P.O. Box 6050 / Fargo, ND 58108-6050
ndsu.imaging@ndsu.edu


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NORTH DAKOTA STATE UNIVERSITY
Document Imaging
Phone: +1 (701) 231-7983
Campus address: Ceres Hall 205
Physical/delivery address: 1301 Administration Ave., Fargo, ND 58102
Mailing address: NDSU Dept. 2835 / P.O. Box 6050 / Fargo, ND 58108-6050
Page manager: Enrollment Management Administrative Systems

Last Updated: Friday, November 03, 2017 11:37:08 AM
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