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Classroom and Lab Software Installation Request

Departmental/class software must be requested annually. Classroom and lab computers are wiped and refreshed by the beginning of the Fall semester. There is no need to request software that has been previously requested for an earlier academic year semester. For expample: Software installed in Fall will remain installed until the following Fall.

Software installations or renewals need to be submitted by the following dates:

  • For installation prior to Fall Semester, send in your software and license information by May 1.
  • For installation prior to Spring Semester, send in your software and license information by Oct. 1.
  • For installation prior to Summer Semester, send in your software and license information by Feb. 1.

Late software requests will be subject to a labor charge.
Additionally, software requests that are missing information and required documentation after 30 days from the deadline will also be subject to a labor charge. Each software package can take anywhere from 2 to 80 hours to install, dependent on application complexity and compatibility with existing software and configurations. We cannot guarantee late requests will be installed and available by the beginning of classes for the semester requested. 

Software Installation Procedure

1. Only the software contact in a department may request software. To find your department's software contact, go to

2. Each individual software requested must be submitted in a separate request form. (Do not list multiple software in one request.)

3. Fill out the Software Request Form, located at the bottom of the page.

4. Deliver the software and a hard or soft copy of the license agreement (EULA) to the IT Asset Management Coordinator in QBB 206H. The license agreement information must contain the total number of licenses purchased. Software documentation for our consultants would be appreciated.

5. The software will be returned once it is installed. You will also have the opportunity to test your software after it has been deployed.

Keyserver & other metering programs

NDSU has approximately 1125 computers in public classrooms and labs. Some software licensing agreements allow the use of a metering program, such as Keyserver, in order to run the application in a cost-efficient manner. For example, Keyserver would allow us to install an application with only 40 licenses on 1125 computers. The active metering environment (Keyserver) would allow 40 machines to concurrently run the application at any one time. The benefit of this is that only 40 licenses need to be purchased.

If you would like to take advantage of this feature, please provide either the licensing agreement clearly stating that software metering is allowed, OR an e-mail from the company clearly stating that software metering is allowed.

Common good services

All requests for new software must be evaluated to ensure they will not interfere with one or more of NDSU's common good services. Common good services are those that have a far-reaching impact on students, faculty and/or staff.

New software requests or requests for updates that interfere with such services may not be fulfilled.

Common good services include:

  • Blackboard
  • Blackboard Collaborate
  • ConnectND (Campus Connection, Financials, HRMS)
  • Respondus Lockdown
  • Tegrity Lecture Capture
  • Turning Point Clickers
  • TutorTrac 

If you have any questions, please contact IT Asset Management at

Software Request Form

Date to be installed by

Choose Operating System

How will ITS receive the software media?

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to complete this process please email


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, September 17, 2015 12:15:52 PM