Sending documents from a MFP Multifunction Printer
ITS Desktop Support, promotes and support Lanier printers supplied through the Print and Copy Services Department. These Lanier's are placed onto campus PCS and are managed, maintained and updated on a regular basis.
Although not supported, ITS would like to share the following information for departments that purchase a MFP and wish to use the "scan to email" feature embedded in the hardware. ITS recommends that you only scan to NDSU email addresses. This allows for viewing and renaming before sending of the pdf to a 3rd party.
For sending pdf to @ndsu.edu accounts, you only need the following information
- Outbound SMTP server = ismtp.ndsu.nodak.edu
- Configured to send to either port 587 (preferred) or port 25
- SMTP Authentication and SSL/TLS encryption should not be configured
For send to non ndsu.edu account, you must first complete the SMTP Server Request and fill out the following information:
Enter the hostname of the printer (e.g. prn001.department.ndsu.nodak.edu) in both the SMTP Server name and Mail Domains fields. The only option that should be checked is 'This server will send email indirectly (use outgoing SMTP server)'. The Administrative Contact should be the supervisor of the department or individual the printer is being installed for. Technical Contact should be who the IT Help Desk will work with to troubleshoot that printer's send-to-email functionality.
- Outbound SMTP server = smtp.ndsu.nodak.edu