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Remote Desktop Protocol (RDP)

Remote Desktop is disabled by default in Windows 10.  There are instances where access to your computer from off-campus is needed, here are detailed instructions on connecting to your computer from on off-campus location. This is a 2 step process

A - Turn the RDP function on

B - Activate and install Multi-Factor Authentication.


Step A: Turn the RDP function on - In windows 10, click Start and type Allow remote access to your computer. Select the check box to allow remote connections

Step B:  Activate and install Multi-Factor Authentication - At this point RDP should work. If the computer is managed by central IT, the system will ask you for MFA when attempting to connect. This is a security feature that is installed by default. If your system is not managed by central IT, please check with your IT department to obtain installation instructions.  Most NDSU employees have already signed up for the service at


Now you are ready to connect, we highly suggest testing it from another computer in your office before you need it.  You will need to know your computer name.  Below is a screenshot of the basic information. 



Troubleshooting *For advanced technicians only: 

If "allow remote access to your computer" is gray - Start - GPEDIT.MSC - Administrative Templates - Windows Components – Remote Desktop Services – Remote Desktop Session Host – Connections:  Allow users to connect remotely by using Remote Desktop Services should be set to ‘Not Configured’.  Then restart.

 Start - Windows defender Firewall with Advanced Security - Inbound rules:  Both "Remote Desktop - User Mode (TCP-In)" and "Remote Desktop - User Mode (UDP-In)" should be enabled, on and on port 3389

 Start - Regedit - HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber should be set to 3389

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Monday, October 01, 2018 2:48:31 PM
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