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Mobile Device Setup for NDSU Email

Android Devices

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full e-mail address, for example, and your password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter your email address and password.
  5. Click Next
  6. Type your full email address in the username field and enter your password.
    Note: If the username field is labled "domain/username" you should only enter your email address i.e. "\" or just "".  If the Domain field is separate it should be blank.
  7. In the server field, type
  8. Check the boxes for "Use secure connection (SSL)" and "Accept all SSL Certificates" and click Next.
  9. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:

    1. Email checking frequency   The default value is Automatic (push). When you select this option, e-mail messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
    2. Amount to synchronize   This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
    3. Notify me when email arrives   If you select this option, your mobile phone will notify you when you receive a new e-mail message.
    4. Sync contacts from this account   If you select this option, your contacts will be synchronized between your phone and your account.

  10. Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the e-mail setup and start using your account.

Note: You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.

iOS Devices (iPhone, iPad, iPod)

  1. Tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. You don’t need to enter anything in the Domain box. Enter the information requested in the Email, Username, and Password boxes. You need to enter your full e-mail address in the Email and Username boxes (for example,
  4. Tap Next on the upper-right corner of the screen. Your device will find the settings it needs to set up your account.  Your iOS device will try to find the settings it needs to set up your account. Go to step 6 if your iPhone finds your settings.
  5. In the Server box, enter, and then tap Next.
  6. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.

Note: If you're prompted to create a passcode, tap Continue and enter a numeric passcode. If you don’t set up a passcode, you can’t view your e-mail account on your iOS device. You can set up a passcode later in Settings.

Windows Phone

  1. On Start, flick left to the App list, tap Settings and then tap email + accounts.
  2. Tap add an account > Outlook.
  3. Enter your e-mail address and password and tap sign in. Windows Phone will set up your e-mail account automatically.
  4. Press OK if Exchange ActiveSync asks you to enforce policies or set a password.



Contact the IT Help Desk:

  1. Request a FREE BlackBerry Office 365 license
  2. You will receive a password (needed for activation on the device).

On your BlackBerry:

  1. Go to Options
  2. Go to Advanced Options ** on the new Blackberry's, simply press "E" in the search field.
  3. Go to Enterprise Activation

    • If you do not have an Enterprise Activation

      • Verify that you have the Enterprise Service data plan from your cellular provider
      • You may already be associated to a BlackBerry Enterprise Server

  4. Enter your full NDSU e-mail address (
  5. Enter your activation password obtained through the IT Help Desk
  6. Select Activate

The activation process will take several minutes; progress will be displayed on the screen.

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, April 14, 2016 9:46:24 AM
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