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Windows 10 at NDSU

This page provides basic information on the process and impact on users. ITS is currently evaluating Windows 10 for deployment.  For non-managed computers, please check with your support staff. Windows 10 is available through a software campus agreement .

Support for Windows 10

  • The ITS Help Desk currently provides assistance for users who have Windows 10 installed on their computers. We are happy to assist with general Windows 10 issues such as network/wireless connectivity, e-mail and applications.
  • Desktop Support is currently evaluating Windows 10 for a possible deployment later this year.  We are currently only supporting Windows 7 on managed computers.
  • Your Own Department may not be supported by ITS. If this is the case, please check with your technical group for support questions

Frequently Asked Questions about Windows 10 at NDSU

 

Please note that the answers below are specific to ITS-managed computers. The information provided here may not apply to self-supported departments.

 When will NDSU ITS fully support Windows 10?

  • Support for Windows 10 on ITS-supported departmental computers is anticipated later this year. Testing will being soon to ensure compatibility with existing systems and technologies.  
  • Cluster and classroom computers will not move to Windows 10 this academic year. (2015-2016)
  • The Help Desk currently provides base support for Windows 10.

Will I be required to move off of Windows 7 in 2016?

  • No. 
  • Windows 7 machines will continue to work on campus.  Internet, email, Office etc, will continue to function. 
  • The ITS Desktop Support team, will continue full support of Windows 7. 

 Will Windows 10 run on my current computer?

  • Probably. Microsoft has set the minimum requirements of 1GHz, 1 GB RAM and 16GB of disk space.  However, ITS recommends a fairly new machine to run at an acceptable speed.

How much will it cost to upgrade to Windows 10? 

  • Under the Microsoft Campus Agreement, there is no cost to upgrade NDSU owned computers to Windows 10. Office 2013 is also offered at no cost to departments for use on NDSU owned computers.

My department is about to purchase new computers, should we buy computers with Windows 10?

  • Many new computers are coming with Windows 8 by default.  Along with this, the NDUS Microsoft Campus Agreement provides free upgrades/downgrades for Windows client operating systems. If your computers are managed by ITS, we suggest that you purchase computers with the least expensive operating system and Desktop Support will install the current supported version. **If you are not supported by Desktop Support, please check with your local IT support staff.

  Can I upgrade to Windows 10 now?

  • Yes. However, it is not currently supported by ITS Desktop Support and you will need to install it yourself.  Your software contact can request a DVD or thumb drive from NDSU Software Licensing.  Once ITS fully supports 10 on managed systems your departmental software contact will be able to request to have it set up.

Is NDSU supporting the 32-bit or 64-bit version of Windows 10?

  • ITS has chosen to support the 64-bit version of Windows. This is due to the memory limitation of the 32-bit operating system. User experience should not be affected by this difference. Currently, there are no plans to support the 32-bit version.

What applications can be installed on Windows 10?

  • The latest available version of applications will be available for installations.  While some older versions may also work, you may want to check with the software publisher to make sure.

How can I test my application on Windows 10?

  • Please contact the ITS Help Desk for available options.

Will the Windows Virtual Machine be supported?

  • ITS does not provide support for Windows virtual machines.

What if I have other questions about Windows 10?

  • Please e-mail the NDSU Help Desk with your question. Your question will be routed to the person who can reply with an answer. 

 

 


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Wednesday, August 12, 2015 1:05:33 PM