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Learning Remotely (for Students)

Get Ready

  1. Consider using these devices and services while off-campus. All may not be required, depending on your coursework. If you need and do not have access to technology resources, please contact your instructor.

    • Laptop, desktop computer, or mobile/tablet device
    • Webcam with microphone
    • Secure Internet connection

  2. If you are using Multi-factor Authentication (MFA), make sure you have a second-factor set up in Duo that you can access from home when you are prompted for Mult-factor Authentication. If you only have it set up to call a campus phone or you leave your token on campus, you will need to be able to authenticate with a device at home. Learn how to add or manage your devices.

General Guidance

  • Make sure you keep all software and operating systems updated
  • Install and run anti-virus software for Windows and Mac.
  • Check your email often, as it is the primary means of University communication
  • Back up your work, using Google Drive or OneDrive
  • Use Blackboard to connect with your instructors and classmates
  • Use Navigate to connect with your advisor
  • Be aware of phishing scams targeting campuses that pretend to be the University with COVID-19 updates. Do not approve a request from DUO to log in to something if you aren't trying to log in. Don't click suspicious links and don't share your password or any private information (SSN, birthday, credit card numbers).
  • Consider your data usage on any mobile devices you have plans on. If you normally connect your personal device (like your smartphone) to campus wireless and you start to use your data for video meetings at home, be mindful of your data use so you don't have surprise charges on your personal bill.

Blackboard Resources

  • Getting Started - Browser support, navigate inside a course, find your course, and how to succeed online
  • About You - Personal settings, profile, and portfolios
  • Stay in the Loop - Activity stream, announcements, calendar, course notices, and notifications
  • Interact with Others - Blogs, discussions, email, groups, journals, and other communication tools
  • Assignments - Submit assignments, submit group assignments, supported file types, assignment grades, and more
  • Grades - My grades page, new grade alerts, submission receipts, view feedback, and more

Yuja Software Capture for recording - System Requirements:

  • Processor: 2 GHz x 86 - or x64-bit dual core processor (Recommended: 2.4 GHz, quad core)
  • Memory (RAM): 2 GB RAM (Recommended: 4 GB)
  • Hard Disk: 100 MB for install (approximately 250 MB per hour of content for temporary storage)
  • Operating System: Windows 7, Windows  8, Windows 8.1, and Windows 10 (both 32 and 64 bit versions); Mac OS 10.11 or higher (Mojave or newer - OS 10.10 - the Yellowstone OS will NOT work)

Computer Lab Software Available Remotely

The IT Division has enabled remote desktop into your computer lab/classroom computers. This will allow you to access your computer lab/classroom software like you would in person but just remotely. Please note that audio and video over the Internet using this functionality may have significant delays.

View instructions to access these lab computers. Note, you must use Multi-factor Authentication (MFA) to use this service. Sign up for MFA now if you are not yet enrolled.

Tutoring Support

ACE Tutoring already contracts with Smarthinking, an online tutoring service. Smarthinking’s tutors are not affiliated with NDSU but are highly qualified and trained. There is a limit of five free hours per student per semester with the ability to request more if needed. All information is on the website including how students can access the service.

ACE Tutors will also be providing online group tutoring. See more details.

Center for Writers Support

The Center for Writers will continue providing 1-on-1 sessions to students, but will do so online using Blackboard’s CollaborateUltra, which provides audio, video, and document sharing.

  • Graduate student sessions will start on Monday, March 23
  • Undergraduate sessions will be extended to 50 minutes, and they will start on Wednesday, March 25
  • View online session information

Other Student Support

We know this is a very challenging time. If you need support, there are resources available.  The Dean of Students Office can assist with a variety of concerns, including basic needs, referrals, and access to technology.  Please visit the Dean of Students website or call the Dean of Students Office at 701-231-7701 if you need assistance.

Access Adobe at Home

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device. This online access will end on July 6, 2020.

  1. Visit and use your NDSU credentials to sign in.
  2. If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  3. From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.

For more information on how to download or install apps, see Download and Install Creative Cloud apps.

For Higher Education students to continue developing skills, Adobe offers free “Daily Creative Challenges”. These are guided projects where participants receive creative prompts and connect with pros, mentors, and other students for feedback and support. Click on the app name to learn more: Photoshop, XD and Illustrator. Also, for inspiration and over-the-shoulder learning, watch pros share their creative process on Adobe Live daily at

Please visit this HelpX page if you have questions.

Wondering if Blackboard is down?

Do a system check first! (includes information about other tools within Blackboard, i.e. Blackboard Collaborate Ultra, YuJa, etc.)

Keep Your Student Orgs Connected

If you lead or participate in a student organization, use some of the technology offered by NDSU to facilitate communication with your group.

  • Microsoft Teams is a solution that supports team chats, file sharing, video conferencing, etc. It also has the capability of many of the Skype for Business features such as direct chatting and chatting with groups of individuals. Teams uses your NDUS credentials. See more about Teams, including instructions for setting up a Team.
  • Blackboard can be used for organizations, similar to your classes, and you can use Blackboard Collaborate for communicating with your group. Contact the IT Help Desk if you need to set up an organization in Blackboard. You can also find help in Blackboard if you click My NDSU > Bb Help & News.

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Friday, June 26, 2020 3:27:08 PM
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