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Overview

Multi-factor authentication requires two steps to verify your identity. This type of authentication is used to access N.D. University System and NDSU services that require higher levels of security.

University System Services

NDSU employees must use multi-factor authentication to verify their identity before logging in to the PeopleSoft Finance portal and to access specific information within HRMS Self-Service. For these University System services, you need to log in with your University System ID and password. Then, the second factor is provided to you through another device that you control, such as a mobile phone, tablet or landline.

Note: We recommend setting up more than one second-factor device to ensure you are able to log in even if you do not have access to your primary device.

NDSU Services

As of August 14, 2017, employees also have the option to use multi-factor authentication for NDSU services, including all services that use NDSU CAS (Central Authentication Services) and some remote desktop services. If you set up multi-factor for NDSU services, you will use it for:

  • DocuSign
  • Google Apps for Education
  • Library Services
  • Qualtrics
  • Remote Desktop
  • Student Football Tickets
  • Student Health Portal
  • Track Training
  • Wellness Portal

Employees can set up Multi-Factor Authentication using the Getting Started instructions below. The current system used for Multi-Factor Authentication is Duo.

Set up multi-factor authentication

Getting Started

NDSU employees must follow the instructions below to set up multi-factor authentication for University System services.

Set up multi-factor authentication for University System services

NDSU employees must set up a secondary device (e.g., mobile phone, tablet, landline) before using Multi-Factor Authentication to access protected systems.

  1. Open a web browser and go to the NDSU Account Management system, and then log in with your NDSU electronic ID and password.
  2. Note: For easier enrollment, open the setup page using a computer and have your secondary device nearby.
  3. Click Multi-Factor Authentication in left menu.
  4. Click Enroll in Duo.
  5. Click the Start Setup button and follow the prompts to add a mobile phone (recommended), tablet (e.g., iPad, Nexus 7), or landline.
  6. Note: For in depth step-by-step instructions, please see the Duo enrollment guide  
  7. Note: If using a mobile phone or tablet, you may be prompted to install the Duo Mobile app.
  8. Once completed, you will have access to NDUS systems protected by Multi-Factor Authentication.
  9. After you set up the first device, we recommend setting up an additional second-factor device to ensure you are able to log in even if you do not have access to your primary device.

Contact the NDSU IT Help Desk if you have questions or need assistance.

Once you have completed the setup process for the University System services, you will return to the main page and have the option to set up multi-factor for NDSU services

Set up multi-factor authentication for NDSU services

  1. If you are not yet logged in to the NDSU Account Management system, open a web browser and go to the NDSU Account Management system, and then log in with your NDSU electronic ID and password.
    Note: For easier enrollment, open the setup page using a computer and have your secondary device nearby.
  2. Click Multi-Factor Authentication in left menu.
  3. Click the link "Opt in for MFA at NDSU"
  4. Approve the multi-factor prompt to complete the opt-in process
  5. You will receive a message indicating you have "Successfully enabled Duo for NDSU.” This process may take several minutes to complete.

Using Multi-Factor Authentication

For HRMS Self-Service: Log in using your University System ID and password, which is the first authentication factor. When accessing sensitive information within Self-Service, such as paychecks, tax and direct deposit information, you will be prompted for a second authentication factor. Only the following information will be available without a second authentication factor:

  • Web clocks
  • Absence requests
  • Leave balances
  • Holiday calendar
  • Manager self-service pages
  • Time management alerts
  • Delta EDP link 

For the Finance portal: ALL users will be required to set up multi-factor authentication and will be prompted for the second authentication factor immediately upon logging in to the system with their University System ID and password.

For NDSU services: For NDSU employees who have "opted in" to use multi-factor for NDSU Services will be prompted for the second authentication factor upon logging in to some remote desktop services and all services that use NDSU’s Central Authentication Services (CAS) with their NDSU electronic ID and password. Examples include:

  • DocuSign
  • Google Apps for Education
  • Library Services
  • Qualtrics
  • Remote Desktop
  • Student Football Tickets
  • Student Health Portal
  • Track Training
  • Wellness Portal

Do not approve Duo challenges to logins if not currently expecting one. Immediately contact IT support for your area or NDSU Help Desk for assistance.

Supported Devices and Options

Devices

The currently supported devices include iPhone, iPad, Android, BlackBerry, Windows Phone, other cell phones and landlines, and USB tokens which can be purchased through the Bookstore.

Send Me a Push

Pushes a login request to a user's phone or tablet (if Duo Mobile is installed and activated on an iPhone, Android, or BlackBerry device). Just review the request and tap Approve to log in.

Call Me

Authenticate via phone callback. The caller will be prompted to press "5" to approve the login.

Enter a Passcode

Log in using a passcode, generated within Duo Mobile App.

USB Tokens

Authenticates when a user touches the configured USB token, which populates a passcode and approves the login. The "Token" device must be selected as the "Device:" option and the "Enter a Passcode" button is clicked. Setting up this option requires purchasing a USB token from the NDSU Bookstore and assistance from the IT Help Desk. The tokens range from $39-$49. Visit the NDSU Bookstore's website to purchase a token or get more information.

Adding or Removing Devices

If you wish to add, edit or delete associated devices, you may do so from the NDSU Account Management system. You will need to login using your NDSU electronic ID University System ID and Password and authenticate.

  1. Click Manage Duo Settings.
  2. If you are automatically prompted by Duo, click Cancel before taking the next step.
  3. Click “Add a new device” or “My Settings and Devices.” You will need to authenticate using Duo before making changes.

If you are not able to authenticate, please contact the NDSU IT Help Desk for assistance.

Data Security

Multi-factor authentication is used as an additional layer of security to protect the confidentiality of private data, as defined by North Dakota University System Data Classification Standards, in HRMS Self-Service and the Finance portal. All NDSU students, faculty and staff are responsible for protecting private and restricted data, including data subject to export control regulations, FERPA, HIPAA, PCI and other pertinent state and federal laws and industry regulations. Contact the NDSU information security office if you have questions or concerns.

Help & Support

If you have questions, or want to get started using this service, contact the IT Help Desk.

 

Eligibility

The multi-factor authentication service is available for:

  • Faculty
  • Staff
  • Student Employees
  • Former Employees
  • Affiliates

Data Security

Multi-factor authentication is used as an additional layer of security to protect the confidentiality of private data, as defined by North Dakota University System Data Classification Standards, in HRMS Self-Service and the Finance portal. All NDSU students, faculty and staff are responsible for protecting private and restricted data, including data subject to export control regulations, FERPA, HIPAA, PCI and other pertinent state and federal laws and industry regulations. CContact the NDSU information security office if you have questions or concerns.


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Monday, August 21, 2017 9:16:36 AM
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