If you have questions, or want to get started using one of these services, contact the IT Help Desk:
IT services are accessible through three accounts:
Your NDSU Account / electronic-ID (typically firstname.lastname) is used to access services including Blackboard, computer labs, library services, and the campus wireless network.
Your N.D. University System account (typically firstname.lastname) is used to access Campus Connection, Financials and the HR Management System.
Your NDSU email address (typically firstname.lastname@example.org) is used to access Microsoft Office 365 email, calendar, OneDrive, SharePoint and Skype for Business.
New students: Activate your accounts now!
New employees: Activate your accounts now!
|Anti-virus and anti-malware software should be installed on all NDSU-owned computers and on personal computers connected to NDSU’s network and other resources. Free anti-virus and anti-malware software is provided for use on NDSU-owned computers and for use on personal computers.||Get FREE anti-virus software for your Windows or Mac computer|
|Enterprise Application Development provides software engineering and development services to NDSU departments.||Enterprise Application Development|
Hardware and software that facilitate greater learning independence are provided in the assistive technology cluster and in the Teaching and Learning Media Center.
See also: Read&Write
|NDSU's network bandwidth is provided through STAGEnet, North Dakota’s state network. Internet2 access is delivered via the Northern Tier Network – North Dakota||Connect to NDSU's network|
Blackboard Collaborate is used for Web conferencing, mobile collaboration, instant messaging, and voice and video recording.
|Blackboard Collaborate Help Documentation|
Blackboard is an online learning management system that allows instructors to post course information, materials, assignments, tests, quizzes and grades. Instructors and students can also use Blackboard to collaborate and communicate with others in the course. Some campus organizations use Blackboard for collaboration and communication.
Blackboard Consolidation Project (N.D. University System)
|Blackboard Mobile is an application that allows users to access Blackboard Learn from a smartphone or tablet.|
Basic Cable TV service with 50+ channels is provided to residence halls, apartment units and to several administrative and academic locations. Access to premium channels can be purchased through CableOne in Fargo (701-280-0033).
The NDSU Emergency Alert System will interrupt cable programming with emergency information.
Contact NDSU Telecommunications if you have questions.
Calendar (Office 365)
NDSU partners with Microsoft to provide online calendaring for faculty, staff and students. The current calendar and email system is Microsoft Office 365.
See also: Event Calendar
|Log in to NDSU email and calendaring|
|Use Campus Connection, the N.D. University System’s student information system, to manage your accounts, financial aid, and registration.|
|Using the NDSU ID Card, security card access provides automated access control to all residence halls, many apartment units and several academic and administrative buildings, providing tailored access permissions and 24x7 alarm monitoring.|
|NDSU provides centralized cellular services through the Telecommunications and Emergency Technologies Department.|
Contact NDSU Telecommunications if you have questions.
Central Authentication Service (CAS)
|Provides centralized authentication for supported Web applications, including those hosted by qualified third parties. Departments can request CAS be added to Web applications free of charge.||NDSU Central Authentication Service|
Central File Services
NDSU’s Central File Services includes data storage, backup and sharing for departments and individuals. File Services are commonly referred to as Windows File Services or the S:, X:, and U: drives:
Suitable for data protected by FERPA and HIPAA, and suitable for IRB data and Intellectual Property.
If you are storing data that may be impacted by export control restrictions, please contact NDSU's chief IT security officer at 231-5870 or email@example.com.
Clickers (Student Response System)
Student response technology, commonly referred to as clickers, includes software, hardware and mobile solutions for audience polling and participation in classrooms and meetings. Instructors use clickers to take attendance, administer electronic quizzes and conduct question-answer polls to augment discussions and problem-solving activities.
NDSU’s standard student response system is Turning Technologies.
|Clicker Help Documentation|
Computer Cascade Program
NDSU-owned computers are repurposed through the Cascade Program. Three- to four-year-old computers from campus clusters are made available annually for purchase by departments to replace outdated equipment.
See also: Computer Recycling
|Cascade Program information|
|Computer labs are available in over 40 locations with more than 500 computers, including Windows and Mac. Some labs are open 24 hours, with card access required after hours. Log in using your NDSU electronic ID and password.|
Equipment that is outdated or no longer used by departments is surplused by the NDSU Purchasing Department. Computers that are still viable for use on campus are redistributed. Remaining equipment is then either sold at auction or disposed of in an environmentally friendly manner.
See also: Computer Cascade Program
|Computer recycling information|
Content Management System
Course Management System
See: Blackboard Learn
|Desktop Support provides assistance with computer purchasing, setup, maintenance, and support for faculty and staff in departments that utilize Desktop Support to manage their NDSU-owned computers. Other services include virus removal, operating system upgrades, hardware fixes under warranty, software installation and network printer installation.|
|Search by first (optional) and last name to find contact information for NDSU people.|
Document Imaging (Perceptive Content)
|Document imaging solution that enables paper documents – such as applications, forms, meeting minutes – to be scanned and converted into electronic images that are stored on a secure server and can be easily searched for and retrieved. The current document imaging solution is Perceptive Content (previously known as "ImageNow"). Email NDSU Enrollment Management Administrative Systems if you have questions.||Document imaging (Perceptive Content) information|
Domain Name Service
|NDSU provides Domain Name Services to route network traffic.||Domain Name Services Request Form|
Electronic ID, e-ID
Email (Office 365)
|Your NDSU email account is an official communication channel. The email service is provided by the North Dakota University System in partnership with Microsoft. The current email system is Microsoft Office 365.|
|Employee Self-Service, the N.D. University System’s human resource information management system, provides employees with access to payroll, benefits, and leave balance information.|
|Web portal to request, activate and manage NDSU information technology services.||Log in to Enroll to activate or manage your services|
Reserve equipment for free to assist in completing coursework and other academic and research projects.Reserve the equipment online. Then stop by the IT Help Desk with your NDSU ID card to pick it up. Available equipment includes: laptops, digital cameras, digital camcorders, GoPro cameras, tripods, microphones, card readers and VCRs (for those VHS cassettes you haven't yet converted).
|Technology equipment checkout|
|The NDSU Event Calendar provides information about major events at NDSU, events supported by student fees, and important dates and deadlines for the university community.|
Several options are available for storing and sharing files and other data.
See also: Secure File Transfer
Google Apps at NDSU provide access to Google Sites, Google Drive (Docs, Keep and My Tracks) and YouTube. Other Google services, including Gmail and Google Calendar, are not accessible through your Google Apps at NDSU account.
|Google Classroom offers flexible ways to organize communications, files and other resources in a team environment.|
|Google Drive provides unlimited storage space and can be used to create, share and store documents, spreadsheets and presentations. It can also be used for collaborative content authoring in real time.|
|Use Google Sites to create dynamic websites with embedded documents, presentations and videos.|
|The Information Technology Services department sets hardware standards for desktop and laptop computers managed by the Desktop Support unit.||View hardware standards and recommendations|
|The IT Help Desk is your first point of contact for all IT support needs. When you need assistance, call, email or chat with us online, or view our Web documentation for self-help options.|
Human Resource Management System
Use HRMS, the N.D. University System’s employee self-service information system, to manage your personal information, payroll, compensation and benefits.
Multi-Factor Authentication is required to access sensitive data within HRMS.
Identity and Access Management Application
|Provides self-service capabilities to NDSU faculty and staff who are responsible for managing departmental and cross-departmental access to certain IT services, including group access to departmental workstation computers and shared drives.|
|NDSU is one of many higher ed institutions participating in InCommon, the U.S. education and research identity federation that provides a common framework for trusted shared management of access to online resources, including Educause.||Log in to Educause using InCommon|
|Instructional Services provides training and support for effective and innovative use of technology for teaching and learning.|
More than 100 classrooms on campus are instrumented with standard technology, including a ceiling-mounted projector, Windows computer, document camera, laptop connectivity and a control system for easily switching between devices.
Internet2 is a member-owned advanced technology community founded by leading higher education institutions in the United States. Internet2 provides a collaborative environment for U.S. research and education organizations to solve common technology challenges, and to develop innovative solutions in support of their educational, research and community service missions.
NDSU and UND serve as the research education members for Internet2 in North Dakota. Within that membership, access to Internet2 is sponsored for the N.D. University System and the other nine institutions, tribal colleges and public K-12 community.
|NDSU Advanced Applications|
|IPv6, the successor to the current IPv4 Internet Protocol, is critical to the Internet’s continued growth as a platform for innovation and economic development. NDSU’s network, which is connected to Internet2 and the Northern Tier Network, has been IPv6 capable since 2008.||World IPv6 Launch|
See: Equipment Checkout
Learning Management System
See: Blackboard Learn
LockDown Browser (Respondus)
|Respondus LockDown Browser is a secure browser for taking tests in Blackboard Learn, NDSU's learning management system. It prevents students from printing, copying, going to another URL, or accessing other applications during a test. Respondus is installed on all cluster computers.||LockDown Browser Help Documentation|
See: Skype for Business
|MATLAB software is used for numerical computation, visualization, and programming. It is available at no cost to NDSU faculty and staff for both on-campus and home use through NDSU’s software licensing program||MATLAB / Simulink Software Licensing Information|
|The media studio includes a video recording room with an HD camera and a variety of backdrops, including a green screen for special effects. An acoustically treated audio recording room with professional quality microphones is located within the studio.|
To reserve the Media Studio, email firstname.lastname@example.org
Microsoft Office ProPlus
Students and employees are eligible for free Microsoft Office 365 ProPlus, a full version of Office that includes Word, PowerPoint, Excel, Outlook and more. Install the software on multiple devices, including PCs, Macs and tablets.
Users must connect to the Internet once every 30 days to verify they are still eligible for the program.
Microsoft Office Home Use Program
The Microsoft Campus Agreement allows NDSU faculty and staff to purchase one copy of Microsoft Office for home use at a significant discount. (Employees and students also have the option to get Microsoft Office for free through the Office 365 ProPlus program.)
*Graduate students with a current assistantship who are paid by stipend
Multi-factor authentication requires two steps to verify your identity. The first factor is your username and password, and the second factor is provided to you through another device that you control, such as a mobile phone, tablet or landline. This type of authentication is used to access NDSU and N.D. University System services that require higher levels of security.
NDSU employees currently use multi-factor authentication to verify their identity before logging in to the PeopleSoft Finance portal and to access sensitive information within HRMS.
NDSU ID Card
See: Card Access
|Indexing and search service for NDSU websites.|
Northern Tier Network
|The Northern Tier Network Consortium is a regional network initiative that provides a robust research network connection for educational institutions in the upper-northwestern states by creating a national backbone route across the northern United States. NDSU is a leading institution behind the Northern Tier Network - North Dakota.|
OneDrive for Business (Office 365)
Store, organize and share documents and other files in Microsoft's OneDrive for Business with 25 GB storage space. You have the option to give others permission to review and edit content. You can also synchronize files and folders with your computer or mobile device to access content offline. OneDrive is part of the Office 365 email and calendar system.
Lanier printers/scanners/copiers for departmental printing are provided by NDSU Print and Copy Services, 231-2000.
Departmental printers, copiers and multi-function systems that are connected to NDSU’s network should comply withNDSU Security Standards and Guidelines for Printers.
Printing (GoPrint in Computer Labs)
GoPrint is a managed black/white and color printing service available in computer clusters and at some kiosks. You can print from a computer in the cluster or kiosk. You can also connect your personal desktop or laptop computer to GoPrint.
Students have 500 pages of black/white printing per semester, with the option to purchase more using Campus Cash.
Printing (Large Format)
|Large format printing for posters and other items is available through the IT Help Desk. Two specialty printers are located at the main IT Help Desk in Quentin Burdick Building 150A.|
|Pubweb is an option for hosting Web content at NDSU. Pubweb content authors must have or hire the expertise necessary to carry out all website construction and maintenance tasks. If you require authoring support, NDSU's Content Management System, TYPO3, may be a better hosting option.||Pubweb Hosting|
|Survey tool available to faculty, staff and students at no cost through the Group Decision Center and Distance and Continuing Education.|
Read & Write Software
|Read & Write is an innovative literacy software that supports reading fluency and comprehension, writing, studying and research skills. The software is available at no cost to students, faculty and staff.||Instructions for downloading Read & Write|
|Education, awareness and training on records management and disposal. NDSU Records Management ensures the university’s management of records is in compliance with federal laws, North Dakota Century Code and NDSU Policy 713: Records Retention.||NDSU Records Management Information|
Secure File Transfer
|Send and receive large files (up to 98GB in size) quickly and securely. Create a unique, temporary link for each file you want to send, and then share the link via email. All files are encrypted, and you have the option to require recipients to log in (using an NDSU account, only) before downloading a file.|
Log in to Secure File Transfer
|A fee-based server hosting program is available to departments in need of assistance with monitoring, maintaining and managing the server hardware, operating system, storage, backups, security, and patching.||Frequently Asked Questions|
SharePoint (Office 365)
|Share and collaborate with colleagues and peers within and outside of NDSU. Access internal sites, documents and other information from anywhere.|
Request a SharePoint Team Site
Skype for Business (Office 365)
|Microsoft Skype for Business (formerly known as Lync) lets you connect with others through instant messaging, video calls, and online meetings.||Instructions for installing Skype for Business|
Smart Boards and Panels
Interactive Smart Boards and Panels are available in some instrumented classrooms. Smart boards are interactive whiteboards used to connect your computer to the whiteboard, allowing you to control computer applications from the board, write notes in digital ink and save your work to share later. Smart panels are tabletop versions of Smart boards.
See also: Instrumented Classrooms
|Smart Technology Help Documentation|
NDSU Software Licensing offers a limited selection of software at academic prices, including Microsoft and Adobe products. Some software is available at no cost.
|Statistical Consulting provides assistance at various stages of the research process, including research design, data processing, data analysis and presentation of results. Services are available typically at no charge. Statistical Consulting is jointly supported by Information Technology Services and the Statistics Department.||Statistical Consulting Services|
Student Response System
Technology Learning & Media Center
|Provides a variety of technology learning and media services for the campus community, including multimedia services, classroom project support, plotting services, coursework assistance and technology workshops. The TLMC is located in Quentin Burdick Building 150C.||Technology Learning & Media Center|
Tegrity Lecture Capture
|Lecture capture service that is integrated with Blackboard Learn. May be used in certain instrumented classrooms. Recordings may also be done outside a classroom setting. Students can view Tegrity recordings through Blackboard.||Tegrity Help Documentation|
Test Scoring (Optical Mark Reader)
|Automated test scoring using the optical mark reader (OMR) is available free of charge at the IT Help Desk.|
Free technology training on various topics is provided through Instructional Services and the Technology Learning and Media Center.
Two-way audio and video connections that can be made to many sites worldwide. Participants can view documents, computer files, applications and videos and discuss them interactively.
|Videoconferencing rooms and reservations|
Centralized voice services are provided to the main campus, including residence halls and apartments as well as to eleven remote locations.
5-digit dialing is available between many University System institutions as well as to State offices in Bismarck, without incurring long distance charges.
Contact NDSU Telecommunications if you have questions.
NDSU’s advanced voice mail and unified communications system offers flexible voice mail management from easy to use interfaces; allows you to receive important calls, at the right time; alerts you to new messages; has advanced speech recognition features; provides in-bound faxing to your email account; and sends voice messages to NDSU email with the option to also have text translations.
Contact NDSU Telecommunications if you have questions.
Web Content Management System (TYPO3)
|NDSU’s Web Content Management System, TYPO3, is an extensively supported option for constructing and maintaining NDSU websites. Individuals or departments who need Web support should consider using CMS.|
Two main options are available for hosting Web content at NDSU.
NDSU’s Content Management System (CMS) is an extensively supported Web hosting option. Individuals or departments who need construction and maintenance support should consider using CMS.
Pubweb is available for individuals or departments who have or can hire the expertise necessary to construct and maintain a website.
Windows File Services
The university's wireless network provides students, faculty, staff and sponsored guests with wireless Internet access on all NDSU campuses, including the main campus, downtown campus and the NDSU Nursing at Sanford Health campus in Bismarck. A one-time device setup is required to connect wirelessly from anywhere on NDSU's campuses.
On the main campus, wireless also is available at two outdoor locations:
Install a security certificate on your device to connect to wireless for the first time
Internet of Things (IoT)
NDSU Systemwide (Wireless)