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IVN Technician

Starting Wage: $9.20/hour
Reports to: IVN Technical Coordinator

The IVN Classroom Technician is the person responsible for the operation of the equipment during an event or class.  Typically this is a part-time position supervised by the Technical Coordinator.  The Technical Coordinator is responsible for recruiting and hiring a sufficient number of Classroom Technicians to provide coverage for their IVN classroom(s) during operation.

The Technician(s) shall be trained by the Technical Coordinator in cooperation with IVN Network training personnel and/or programs.

Duties and Responsibilities:

Operate IVN room equipment during all classes/events as assigned by the Technical Coordinator:

  • Have equipment up and running at least 10-15 minutes prior to each event.
  • Conduct site roll call 10 minutes prior to event.
  • Monitor the operation of the equipment throughout the event.

Report technical difficulties immediately:

  • Follow proper procedures to identify and respond to technical difficulties.
  • Make necessary calls (your campus’ Technical Coordinator, IVN Help Desk, etc.) to ensure the problem is resolved as quickly as possible and with as little disruption to the event as possible.
  • Document (i.e. Event Report, e-mail, etc.) and report all problems to the Technical Coordinator.

Help maintain classroom appearance and security:

  • Check room appearance after each event (push in chairs, clear off tables, etc.).
  • Lock windows and doors before leaving the room unattended.

Minimum Qualifications

  • Good time management skills
  • Good oral communication skills
  • Punctuality and reliability
  • Current NDSU enrolled student

Preferred Qualifications for Employment:

  • Background in information technology

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Wednesday, July 20, 2016 3:33:08 PM
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