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Software/Asset Management Assistant

Hours/week:  minimum 15 hours  Must be able to work during regular business hours of 8-5
Starting wage:
Reports to:
Software Licensing Coordinator, Chief Information Security Officer
Last updated:

Use your skills, experience and talents to be a part of an IT team that assists customers in obtaining, licensing and installing computer software appropriate to their needs. Help to coordinate tasks involved with processes used to deliver, follow-up, track and troubleshoot software installations. Work and learn from knowledgeable professionals as you assist with a variety of activities in fast-paced environment.

Duties and Responsibilities:

  • Assist NDSU students, staff, and faculty with installation of certain software packages.
  • Provide assistance to customers for check-in and check-out of software using the WASP inventory system.
  • Assist with daily and fiscal year-end inventory processes through data entry.
  • Perform hands-on hardware inventory - check physical location and update inventory database.
  • Create DVDs, CDs using a media burning station.
  • Update and maintain NDSU software website.
  • Assist with special projects.
  • Other duties as assigned.

Minimum Qualifications for Employment:

  • Familiarity with computers & peripherals.
  • Ability to use Microsoft Office Suite programs especially MS Excel.
  • Strong customer service focus.
  • Organizational, and prioritization skills.
  • Demonstrated problem solving and analytical skills.
  • Good written and oral communication skills.
  • Self-motivated, ability to learn quickly, and adapt to a fast-paced work environment.

Preferred Qualifications for Employment:

  • Technical knowledge related to a variety of software programs
  • Available to work over summer

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Friday, September 04, 2015 11:42:40 AM