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TLMC Information Specialist

Hours Per Week:
Starting Wage: $10.35/hour
Reports To: TLMC Media Technologies Consultant

 This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met: 
1) the student is a graduate student being paid via a stipend instead of hourly
2) the student must work the number of hours agreed upon and specified in the student's Graduate Contract form 
3) the student’s academic department must approve the work as being eligible for a tuition waiver

The TLMC Information Specialist will design, develop, and/or maintain the TLMC website and provide learning services for walk-in customers in the TLMC lab (QBB 150C). The Information Specialist will teach TLMC workshops on topics related to Web development and other topics, as assigned. 

Duties and Responsibilities:

  • Assist with design, development, and/or maintenance of the TLMC website
  • Conduct technology workshops, marketed to the general student population and/or faculty and staff, on University-standard topics related to Web development
  • Develop, review, and edit teaching and learning materials for workshops
  • Provide NDSU students with one-on-one and small group assistance with technology-related course work and class projects on a walk-in or by-appointment basis
  • Assist NDSU students, staff, and faculty with projects related to Web development
  • Assist with developing, reviewing, and editing online and lab documentation on University-standard technology topics
  • Continually work to enhance their own computer skills by attending ITS training sessions, flight attending for TLMC workshops, and perusing learning materials available in the TLMC lab and online
  • Regularly attend meetings and training as scheduled by the TLMC Supervisor
  • Continually encourage responsible use of NDSU computers
  • Enforce Student Technology Services work practices
  • Adhere to NDSU Human Resources policies
  • Maintain a high level of professional competency
  • Deal with sensitive situations and information in a confidential manner
  • Other duties as assigned

Minimum Qualifications:

  • Good oral and written communication skills
  • Good customer service and interpersonal skills
  • Committed to life-long learning
  • Strong background in Web authoring, Web development languages and software packages, including: 

    • HTML
    • CSS
    • Dreamweaver

Preferred Qualifications:

  • Experience with TYPO3 content management system or another content management system
  • Teaching, tutoring, and/or training experience
  • Proficiency in Adobe and Microsoft software products
  • Experience in writing documentation

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, July 20, 2017 10:43:02 AM
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