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TLMC Media Services Assistant


Hours Per Week:
15-20
Starting Wage: $10.35/hour
Reports To: TLMC Media Technologies Consultant

The TLMC Media Services Assistant will assist students, staff, and faculty on a walk-in or by-appointment basis with technology-related course work and projects, including multimedia projects. Media Services Assistant will assist with developing tutorials and other documentation as needed. He/she will have the opportunity to teach technology workshops, monitor the working condition of multimedia equipment and software, troubleshoot problems, and communicate any issues and workarounds to TLMC staff. Media Services Assistant would will with TLMC Media Technologies Consultant and other IT Division Staff to assist customers with audio and video recording using equipment in the Media Studio.

Duties and Responsibilities:

  • Monitor the working condition of multimedia equipment and software, troubleshoot problems, communicate any issues and workarounds to TLMC staff
  • Work closely with the TLMC Media Technologies Consultant to develop guidelines and procedures related to multimedia services
  • Assist with developing and implementing communication methods to ensure projects are completed successfully
  • Research and assist with developing methods for educating users and TLMC staff about copyright guidelines, especially those relating to multimedia development
  • Research and review current multimedia trends and technology options in order to recommend equipment and software purchases or upgrades
  • Train TLMC staff to use multimedia equipment and software
  • Assist the Media Technologies Consultant with multimedia projects and advise customers about the best methods for accomplishing tasks
  • Work with TLMC Media Technologies Consultant and other IT Division staff to assist customers with audio (podcasting) and video recording, using equipment in the Media Studio
  • Work with the Instructional Services staff and instructors to determine best methods/training to support the needs for multimedia-related assignments
  • Provide multimedia-related training to instructors and their classes, on request
  • Identify documentation needs related to multimedia (including Learning Links resources) and assist with developing necessary documentation
  • Maintain a high level of professional competency

Minimum Qualifications:

  • Good oral and written communication skills
  • Good customer service and interpersonal skills
  • Committed to life-long learning
  • Advanced knowledge of various types of multimedia equipment and software, including one or more of the following: video cameras and multimedia decks; video editing software such as Final Cut Pro, iMovie, Adobe Premiere, or Windows Movie Maker; audio editing hardware and software; graphic design programs like Photoshop

Preferred Qualifications:

  • Teaching or tutoring experience
  • Experience writing documentation

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Thursday, July 20, 2017 10:41:32 AM
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