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TLMC Microsoft Office Specialist


Hours Per Week
: 10-25
Starting Wage: $10.35/hour
Reports To: TLMC Manager

NOTE: This position could qualify as a graduate assistantship. To be hired as a graduate assistant, the following criteria must be met:

1) the student is a graduate student being paid via a stipend instead of hourly
2) the student must work the number of hours agreed upon and specified in the student's Graduate Contract form 
3) the student’s academic department must approve the work as being eligible for a tuition waiver

The MOS specialist will provide support for MS Excel, Word, and PowerPoint projects and coursework. To qualify for this position, a student employee must be willing to work towards acquiring the Microsoft Master certification.

Duties and Responsibilities:

  • Communicate regularly with the Full-Time TLMC Staff to coordinate efforts, activities, and schedules
  • Provide NDSU campus community members with one-on-one and small group assistance with projects and coursework that involve the use of MS Excel, Word, PowerPoint, and other TLMC-supported technology
  • Develop and conduct workshops on Microsoft software programs
  • As needed, support the MOS certification initiative by teaching emporiums and assisting with developing relevant documentation
  • Work towards acquiring the Microsoft Office Master certification
  • Assist with developing, reviewing, and editing tutorials and other documentation on Microsoft products and related topics
  • Review and recommend learning resources
  • Continually work to enhance their own computer skills by attending ITS training sessions, flight attending for short classes, and perusing learning materials available in the TLMC lab and online
  • Attend regularly-scheduled meetings and training as scheduled by supervisor and as required by the STS program
  • Continually encourage responsible use of NDSU computers
  • Enforce Student Technology Services work practices
  • Adhere to NDSU Human Resources policies.
  • Maintain a high level of professional competency
  • Deal with sensitive situations and information in a confidential manner
  • Other duties assigned

Minimum Qualifications:

  • Excellent oral and written communication skills
  • Excellent customer service skills and interpersonal skills
  • Excellent organizational skills
  • Committed to life-long learning
  • Well-developed computer skills
  • Sophomore standing or higher
  • Minimum GPA of 2.8
  • Current NDSU student

Preferred Qualifications:

  • Teaching, tutoring experience, and/or training experience
  • Experience writing documentation
  • Demonstrate hands-on skills in Microsoft Office products: Excel, Word, and PowerPoint
  • Be willing to work toward the Microsoft Office 2016 Master certification

 

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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Wednesday, November 14, 2018 1:54:17 PM
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