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Overview

Eduroam, or education roaming, is the primary NDSU wireless network. Students, faculty and staff should connect their laptops, smartphones, tablets and other wireless-only devices to eduroam, if possible.

NDSU is a participating member of eduroam, which is a global Internet access service. It allows NDSU students, faculty and staff to connect to secure wireless Internet on NDSU's campus and, without any additional setup, at other educational institutions around the world that are part of the eduroam network. Guests from those other institutions can similarly connect to wireless on NDSU's campus without any additional setup. View a map of participating institutions.

Benefits include:

  • Robust wireless infrastructure
  • One-time setup per device
  • Available in all main campus buildings, the downtown campus, and at two outdoor locations
  • Able to connect to eduroam wireless at any other participating institution with no additional setup

Beginning May 29th, major changes will be made to the connection method to the eduroam wireless network. Most devices that are currently configured to the eduroam wireless network will need to re-connect to the network on that date using the new authentication method. Information on how to connect beginning on the 29th can be found below under the How to connect to eduroam beginning May 29th heading.

Getting Started

If your device was previously connected to eduroam before May 29th, you may need to set your device to "forget" the existing eduroam network. To find instructions on how to forget your existing configuration, perform an internet search for "forget wireless network OS version." (ex. "forget wireless network Windows 10")

Follow the instructions below to connect your wireless devices to the eduroam network.

  1. Select eduroam from the available wireless networks on your device
  2. You will be prompted to enter your username and password. Use the following login information

    • Username: @ndsu.edu email address  (not @ndus.edu)
    • Password: NDSU electronic ID password (same as Blackboard)

  3. Connect

    • Some devices may prompt you to trust or accept the certificate before the device will connect

If your device asks for additional configuration settings, reference the information under Additional Connection Information for these settings.

Additional Connection Information

Some devices may require you to manually configure additional settings for the network. This is most common with mobile devices. Use the information below to configure the network on your device if needed.

  • EAP Method: PEAP
  • Phase 2 authentication: MSCHAPV2
  • CA certificate: Use system certificates or Default
  • Domain: ndsu.edu
  • Identity: @ndsu.edu email address
  • Anonymous Identity: @ndsu.edu email address
  • Password: NDSU electronic ID password

Common Problems and Solutions after May 29th eduroam Change

Below are some common problems and solutions in order to reconnect your device after the change to eduroam on May 29th.

There is no "Forget" option on my iOS device to forget eduroam
  1. Go to Settings and select General
  2. Scroll down and open Profiles
  3. Remove the current profile
  4. Follow the instructions under Getting Started to connect to eduroam
MacOS continues to prompt me to select a certificate and fails to connect
  1. Turn Wi-Fi off
  2. Open System Preferences from Apple icon in the upper left corner
  3. Open Profiles
  4. Select NDSU - local
  5. Click the "-" button to remove the profile
  6. Enter your computer password
  7. Follow the instructions under Getting Started to connect to eduroam

Frequently Asked Questions

Who may use eduroam?  

Eduroam is available to current NDSU students, faculty and staff, and it is available to guests who have set up their devices to connect to eduroam at other participating institutions.

What devices can connect to eduroam?

Most laptops, smartphones and tablets can connect to eduroam. Other devices may connect on a case-by-case basis. For a device to be able to connect to eduroam, it must support WPA2 Enterprise authentication. Commonly used devices that cannot connect to eduroam include game consoles, smart TVs, printers, Chromecasts, and Rokus. For devices with Ethernet jacks, we recommend using a wired connection for a faster, more stable connection.

For devices in the Residence Halls that cannot connect via eduroam or a wired Ethernet connection, please see the NDSU IoT (Internet of Things) page for connection information.

Help & Support

If you have questions or need assistance, contact the IT Help Desk.

 

Eligibility

The Eduroam service is available for:

  • Faculty
  • Staff
  • Students
  • Affiliates

Data Security

Eduroam may be used to access public, private and restricted data, as defined by North Dakota University System Data Classification Standards. All NDSU students, faculty and staff are responsible for protecting private and restricted data, including data subject to export control regulations, FERPA, HIPAA, PCI and other pertinent state and federal laws and industry regulations. Keep your devices up to date, including operating systems and applications, and make sure your devices are protected with anti-malware before connecting to any wireless network. Contact the NDSU information security office if you have questions or concerns.


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North Dakota State University
IT Help Desk Phone: +1 (701) 231-8685
Administrative Calls Only: +1 (701) 231-7961 / Fax: (701) 231-8541
Campus address: Quentin Burdick Building 206
Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102
Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Information Technology Services

Last Updated: Wednesday, August 15, 2018 11:28:49 AM
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