STUDENT COMPLAINTS AND GRIEVANCES

Conflict Resolution

The first step toward conflict resolution is direct contact with the involved parties. For example, a dispute about a grade should be first discussed with the instructor of the course.

If direct contact was unsuccessful or was not appropriate, seek assistance through one of the channels below or fill out the online form below.

Conflict Scenarios

If you have a concern about...

Course Instruction or Academic Advising
  • Try to work it out with the instructor or advisor. It is recommended to email or leave a voicemail to request a meeting. Face-to-face conversations typically work best. Instructors' office hours may be an opportunity to connect. If the concern is over a final grade for a course, refer to policy 337 for a grade appeal.
  • If the issue cannot be resolved with the instructor or advisor, contact the Chair or Head of the department that oversees the course or advisor for an appointment or phone call.
  • If the issue is not resolved with the Chair/Head, contact the Dean of the College that oversees the program.
  • If the issue is not resolved with the Dean, complete the form at the bottom of the page to contact the Office of the Provost.
Academic Misconduct
A Roommate or Housing Situation
Your Degree Progress
An Academic Policy
Tuition and Fees
Parking
Safety and Security
Student Employment
  • For issues with employment, contact your supervisor first.
  • If you are not able to resolve the issue with your supervisor:
Discrimination, Harassment, or Sexual Violence (including all Title IX complaints)
Another Student’s Behavior
State Authorization
  • For questions regarding state authorization for distance courses, visit the Registration and Records page on State Authorization.

 

 

If you have an issue or concern that is not addressed in this list, fill out the form below to submit a report to the Office of the Provost.

 


IMPORTANT: If you do not receive an email acknowledgement of your message within 24 hours, your message was not received.

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