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Prior to receiving care, students are responsible to contact their insurance company to verify coverage including, but not limited to, determining network status (in-network versus out of network), coverage for services, and referral requirements. It is important to verify this information with the insurance company as some policies state that if a student is further than 50 miles from home, or if utilizing a Student Health Center, that they will recognize that facility as in-network. If a referral is required, please provide this to Student Health Service so visits can be covered as in-network. All questions regarding a specific insurance policy should be directed to the insurance company. 


  • Current insurance information including front and back of card (a photo of this information is acceptable)
  • The policy holder's full name, address and date of birth

Without this information, we are unable to submit the claims to the insurance company. If the insurance information is not received within 3 business days from the date of service, all charges will be posted to the student's account. Any Customer Account Service (CAS) late fees incurred during this time will be the student's responsibility to pay.

Appointment Visits Starting January 1, 2019

Student Health Service (SHS) will submit health insurance claims for clinical services. Students will be charged for an office visit as well as any additional services rendered which include:

  • immunizations / injections
  • laboratory services
  • prescriptions / medications
  • procedures
  • treatments / supplies
  • x-ray exams

Once the claim(s) have been submitted and processed through the insurance company, all patient responsibility charges will be posted to the student's account including co-pays, deductibles, co-insurance or any non-covered services. 

If a student does not wish to submit their claim to insurance, a Do Not File Insurance Form is available that the student must sign for each visit they do not want processed by insurance. Students who sign this form are responsible for 100% of all charges rendered during their visit (which is charged to the student's account). 

Appointment Visits Before January 1, 2019

There is no additional charge for unlimited office visits to see a nurse or health care provider (physician / nurse practitioner) for enrolled and eligible students. Examples of services that will result in a charge include:

  • immunizations / injections
  • laboratory services
  • prescriptions / medications
  • procedures
  • treatments / supplies
  • x-ray exams

It is the RESPONSIBILITY OF THE STUDENT to file medical claims with their insurance carrier if they wish to seek reimbursement and their date of service was prior to January 1, 2019. Students will need to print out the itemized statement for services which is available online through the Student Health Portal or upon request at Student Health Service. It may take up to 1-2 weeks for the statement to become available after the date of service. Students should receive an email notification when this statement is available, and they will need to contact their health insurance company for specific directions on how to file a claim. 

Paying for Student Account Charges

Charges on the student's account can be paid via the following:

  • Credit Card payments accepted online through Campus Connection (fees apply)
  • Cash or Check payments accepted at NDSU One Stop, located on the main floor of the Memorial Union
  • HSA (Health Savings Account) or FSA (Flexible Spending Account) payments accepted at NDSU Student Health Service by phone or in person

Balances that are more than 30 days past due are subject to a late payment fee from NDSU Customer Account Services. Past due balances may result in registration and/or transcript holds. 

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North Dakota State University
Phone: +1 (701) 231-7331/ Fax: (701) 231-6132
Campus address: Wallman Wellness Center 102
Physical/delivery address: 18th Street and Centennial Blvd., Fargo, ND 58102
Mailing address: NDSU Dept. 2842 / PO Box 6050 / Fargo, ND 58108-6050
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Last Updated: Friday, February 08, 2019 2:53:42 PM
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