Patient Rights and Responsibilities
Patients are treated with respect, consideration, and dignity.
Patients are provided appropriate privacy.
When the need arises, reasonable attempts are made for health care professionals and other staff to communicate in the language or manner primarily used by patients.
Patients are provided, to the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Prior to receiving care, patients are informed of patient responsibilities.
Patients are informed of their right to change providers if other qualified providers are available.
Patients may express grievances to the Director of the Student Health Service, Patricia Dirk at 701-231-8758 or Patricia.Dirk@ndsu.edu and the Assistance Vice President for Student Wellness, Barbara Lonbaken at 701-231-6315 or Barbara.Lonbaken@ndsu.edu. If the grievance is unresolved at this level, a Problem/Complaint form may be completed and submitted to the Office of the Vice President for Student Affairs at www.ndsu.edu/vpsa or by calling 701-231-7701.
Patients are to be on time and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time.
Patients are to provide complete and accurate information to the best of his/her ability about his/her health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
Patients are to follow the course of treatment prescribed by his/her provider and participate in his/her care.
Patients are to accept personal financial responsibility for any charges not covered by his/her insurance.
Patients are to be respectful of health care professionals and staff, as well as other patients.