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Contact Us - Getting Help and Reporting Troubles

During Regular Hours

Telephone Administrators   Contact your Telephone Administrator first when having voice-related troubles
Main telephone line     x1-8401 or 701-231-8401
Fax x1-5699 or 701-231-5699
Stop by our officeThorson Maintenance Center
Interoffice mailTelecommunications and Emergency Technologies    
Department 4520
Thorson Maintenance Center
PostNorth Dakota State University
Telecommunications and Emergency Technologies
Department 4530
Post Office Box 6050
Fargo, ND  58108-6050
ShippingNorth Dakota State University
Telecommunications and Emergency Technologies
Thorson Maintenance Center
1310 Bolley Drive
Fargo, ND  58102
After Hours, Weekends, and Holidays - Emergency Issues

Please contact the 24x7 Police Communications Centerx1-8998 or 701-231-8998

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Services for Faculty and Staff


The following are services available to faculty and staff:

Auto Attendant Emergency Alert System Security Card Access - Faculty and Staff
Automatic Call Distribution/Call Center Emergency Telephones Statewide Telephony Integration
Cable Television - Academic Faxing Telephones - Business
Cable Television - Public Areas Long Distance - Business Toll Free
Cell and Smart Devices - Business Long Distance - Personal (Bison Lines) Unified Communication
Cell and Smart Devices - Personal Long Distance Calling Cards - Business Voice Mail - Business
Cell International Roaming - Business Planning and Professional Services Voice Mail Speech Access

 * commonly requested services for new faculty and staff

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New to NDSU?


Welcome!  If you have just begun employment with NDSU or are returning, getting technology services started can be confusing.  To support you, the ITS Help Desk has set up a Getting Started site that walks through all of the steps. 

In addition, we have highlighted below the steps that are often prerequisites to services provided by Telecommunications and Emergency Technologies:

Services offered to faculty and staff are listed in the section above.  Those with an asterisk (*) are ones that you may find particularly helpful as a new or returning employee.

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Telecommunications & Emergency Technologies
Web Page Contact: | +1 (701) 231-8401

Last Updated: Tuesday, April 12, 2016 3:17:50 PM
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