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Progress Report

Project title:  Ongoing Support for Student Technology Support
Award Number: 0603
Submitted by Rosi Kloberdanz & Sherri Kornkeven
January 8, 2008 - Final Report

Fund Number: 0603
Amount awarded to project:  $849,503
Project Expenses to Date:  $782,459.14
Anticipated Remaining Expenses:
Balance on 6/30/07:  $67,043.86

Description:  This proposal includes the ongoing cost to provide equipment, hardware refresh, maintenance, software, materials, supplies, and student salaries to continue IT services in support of the teaching and learning missions of the University.  This funding request also includes ongoing maintenance and support for the new instrumented classrooms that were funded by the TFAC Committee in previous year.


  • All hardware and software for Clusters, Classrooms, Help Desk, and TLC was purchased and installed by beginning of fall semester.
  • Software testing and computer images were deployed successfully before the fall semester
  • Software requests for spring semester accepted and deployed.

Student Employees:

  • Student employees interviewed, hired,  and trained
  • STS fall professional development program implemented
  • Updated STS student employee handbook
  • Completed STS student supervisor handbook
  • Participated in summer freshman orientation events
  • Held fall retreat for all ITS student employees
  • Personnel files created and updated for all ITS student employees
  • Performance evaluations completed for all ITS student employees and raises administered to qualifying student employees

Student Learning Services—Technology Learning Center and Student Technology Short Classes

  • Set up TLC lab; purchased and installed equipment and software
  • Scheduled lab hours for summer, fall, and spring semesters and provided walk-in assistance with technology-related coursework and projects (including multimedia projects) on a daily basis
  • Re-imaged TLC computers in the fall; purchased and installed equipment and software
  • Reviewed and updated Sponge online learning resources as needed (
  • Accepted Sponge training requests from instructors and scheduled training
  • Provided classroom training for instructors’ classes as requested through the Sponge program:

    • Topics included plotting in PowerPoint, PowerPoint, Publisher, Photoshop, music videos, e-portfolios, and Dreamweaver

  • Short classes planned, scheduled, advertised, and presented each semester
  • Evaluated short classes after each semester 

Student Learning Services

  • Number of Sponge classes (training or workshops):  69
  • Sponge student contacts:  1105
  • Sponge student contact hours:  2035
  • Number of short classes:  117
  • Student short classes contact hours: 1729
  • Hours of training:  234
  • Number of TLC walk-in contacts:  3700 (more than half related to multimedia) 

Help Desk Equipment Usage

  • Digital still cameras:  10 cameras available
  • Digital still camera reservations:  1513 (28,202 hours)
  • Digital video cameras: 16 cameras available  
  • Video camera reservations:  2169 (42,182 hours)
  • Laptop computers:  14 computers available  
  • Laptop computer reservations:  2,602 (39,080 hours)   

Responsible Printing

  • The Responsible Printing project has successfully reduced printing waste in the clusters.  In 2005-06, ITS purchased 7.2 million sheets of paper.  For 2006-07, we purchased 4 million sheets of paper.  There were 50 active release printers within the system located in 33 areas around campus.
  • As of June 30, $76,306.67 has been spent of the initial $76,350 budget (not including student salary)
  • The additional funding of $58,488 that was directly connected to increasing the allocation is being held by student government and remained intact.
  • The original business plan estimated a $43,000 income from students who exceeded their allocation. This income was never realized and budget changes were made to address the shortfall.

Student Focused. Land Grant. Research University.

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North Dakota State University
Phone: +1 (701) 231-7890 / Fax: (701) 231-7599
Campus address: Bison Court West 104
Mailing address: NDSU Dept. 5310 / PO Box 6050 / Fargo, ND 58108-6050
Page manager: Technology Fee Advisory Committee

Last Updated: Monday, August 08, 2011 1:36:53 PM
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