To limit face-to-face contact please call or email the IT Help Desk before you plan an in-person visit. We can direct you to come in if your issue cannot be resolved remotely.
NDSU students, faculty and staff can submit and manage their IT support tickets online through the Service Now self-service portal.
Please see the detailed instructions on how to submit tickets or manage existing tickets online.
Monday - Friday: 7:30 a.m. - 9:00 p.m.
Saturday: 1:00 p.m. - 5:00 p.m.
Sunday: 2:00 p.m. - 10:00 p.m.
Labor Day Weekend
Friday 9/4: 7:30 a.m. - 6:00 p.m.
Saturday 9/5: Closed
Sunday 9/6: Closed
Monday 9/7: 5:00 p.m. - 9:00 p.m.
Wednesday 11/11: Closed
Wednesday 11/25: 7:30 a.m. - 5:00 p.m.
Thursday 11/26: Closed
Friday 11/27: 7:30 a.m. - 5:00 p.m.
Saturday 11/28: Closed
Sunday 11/29: 6:00 p.m. - 10:00 p.m.
Monday - Friday: 7:30 a.m. - 4:00 p.m.