To limit face-to-face contact please call or email the IT Help Desk before you plan an in-person visit. We can direct you to come in if your issue cannot be resolved remotely.
Contact
ndsu.helpdesk@ndsu.edu
701-231-8685 (option 1)
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Manage your tickets online
NDSU students, faculty and staff can submit and manage their IT support tickets online through the Service Now self-service portal.
Please see the detailed instructions on how to submit tickets or manage existing tickets online.
Main Help Desk
Quentin Burdick Building 150
Regular Hours
Monday - Friday: 7:30 a.m. - 9:00 p.m.
Saturday - Sunday: 1:00 p.m. - 5:00 p.m.
Fall 2021 Holiday Hours
Labor Day Weekend
Friday 9/3: 7:30 a.m. - 6:00 p.m.
Saturday 9/4: Closed
Sunday 9/5: Closed
Monday 9/6: 5:00 p.m. - 9:00 p.m.
Homecoming Parade
Friday 10/8: 7:30 a.m. - 5:00 p.m.
Veteran's Day
Thursday 11/11: Closed
Thanksgiving Holiday
Wednesday 11/24: 7:30 a.m. - 5:00 p.m.
Thursday 11/25: Closed
Friday 11/26: 7:30 a.m. - 5:00 p.m.
Saturday 11/27: Closed
Sunday 11/28: 6:00 p.m. - 10:00 p.m.
Winter Break 2021 Holiday Hours
Commencement Day
Friday 12/17: 7:30 a.m. - 5:00 p.m.
Saturday 12/18: Closed
Sunday 12/19: Closed
Winter Recess
Thursday 12/23: 7:30 a.m. - noon
Friday 12/24 - Sunday 12/26: Closed
Friday 12/31 - Sunday 1/2: Closed
Barry Hall Help Desk
Barry Hall 270
Regular Hours
Monday - Friday: 8:00 a.m. - 1:00 p.m.
Saturday - Sunday: Closed