IT Help Desk

Your first stop for support.

Report a Problem

To limit face-to-face contact please call or email the IT Help Desk before you plan an in-person visit. We can direct you to come in if your issue cannot be resolved remotely.

Contact

ndsu.helpdesk@ndsu.edu
701-231-8685 (option 1)

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Manage your tickets online

NDSU students, faculty and staff can submit and manage their IT support tickets online through the Service Now self-service portal.

Please see the detailed instructions on how to submit tickets or manage existing tickets online.

Main Help Desk

Quentin Burdick Building 150
Regular Hours

Monday - Friday: 7:30 a.m. - 9:00 p.m.
Saturday: 1:00 p.m. - 5:00 p.m.
Sunday: 2:00 p.m. - 10:00 p.m.

Spring 2021 Holiday Hours
Martin Luther King, Jr. Day

Saturday 1/16 - Sunday 1/17: Closed
Monday 1/18: 5:00 p.m. - 9:00 p.m.

President's Day

Saturday 2/13 - Sunday 2/14: Closed
Monday 2/15: 5:00 p.m. - 9:00 p.m.

Spring Break

Saturday 3/13 - Sunday 3/14: Closed
Monday 3/15 - Friday 3/19: 7:30 a.m. - 5:00 p.m.
Saturday 3/20: Closed
Sunday 3/21: 6:00 p.m. - 10:00 p.m.

Spring Recess

Friday 4/2 - Sunday 4/4: Closed
Monday 4/5: 7:30 a.m. - 9:00 p.m.

Commencement Day

Friday 5/14: 7:30 a.m. - 5:00 p.m.
Saturday 5/15 - Sunday 5/16: Closed

Barry Hall Help Desk

Barry Hall 270
Regular Hours

Monday - Friday: 7:30 a.m. - 4:00 p.m.
Saturday: Closed
Sunday: Closed

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