Phone or Text: (701) 231-8782

 ndsu.customer.acc@ndsu.edu

CAS Virtual Meeting Request

*Please note that texts, emails, and phone calls are only answered during office hours.

Hours of Operation:
8:00a.m. - 5:00 p.m., Monday - Friday (fall/spring semester)
7:30a.m. - 4:00 p.m., Monday - Friday (summer semester and breaks)

Mailing Address:

NDSU Dept #3110
PO Box 6050
Fargo, ND 58108-6050

Campus Address:

Ceres Hall 302
1301 Administration Avenue
Fargo, ND 58102

• Appeals - tuition/fee, late payment fees
• Athletic scholarships
• Bankruptcies
• Financial wellness
• International student sponsored billing
• Oversees management of NDSU One Stop
• Past due account holds and registration exceptions
• Payment agreements and settlements
• Records retention
• Short term loans
• Student account collections - oversight and disputes
• Student communications
• Student Finance set up - tuition, student fees, course fees
• Tuition rates and annual review
• Tuition waivers - campus, department, Graduate Assistant,International, SBHE
• Tuition waivers - tracking, apply miscellaneous waivers
• Website updates

__________

• 1098-T processing and inquiries
• Credit card merchant setup and support
• Storefront/Commerce Manager setup and support
• Online (i.e. Nelnet) student payments
• PCI compliance
• Oversight of Reconciliations and Finance Activities
• Student Finance set up
• Tuition waivers - academic, ND National Guard, Fire Fighter, Law Enforcement
• Uncashed refund checks
• Military billing liaison

__________

• Journal entries
• Late payment fee assessments
• Monitor bank accounts
• Payment plans
• Reconciliations - bank, collection agency, credit cards and online payments
• Transfer to Student Account (i.e. IDB) forms
• Uncashed refund checks
• Receipt/process scholarships
• Storefront/Commerce Manager setup and support

__________

Ryan Larson
Student Account Specialist
(701) 231-7321
Ryan.Larson.7@ndus.edu 

• Billing liaison to military students
• Third-party billing for sponsored international students
• Uncashed checks
• Customized tuition letters
• Direct deposit enrollment and troubleshooting
• Short-term loans
• Tuition/fee appeals
• Student outreach

__________

Ryan Niemann
Account Tech
(701) 231-7213
Ryan.Niemann@ndsu.edu

Video Call or IM with Ryan Niemann via Microsoft Teams

• Receipt/process student payments
• Receipt/process incoming ACH payments
• Receipt/process scholarships
• Department deposits and payments
• Website updates
• Tuition waivers-Graduate Assistant, diversity
• Student account refunds
• Refund check distribution

__________

Tamara Ross
Collections Officer
(701) 231-7329
Tammy.Ross@ndsu.edu 

Video Call or IM with Tammy Ross via Microsoft Teams

• Accounts payable processing
• Collaborative NDUS billing
• Diploma holds for non-payment
• Direct deposit set up
• Monthly billing statements - corporate accounts
• Past due account collections
• Payment arrangements for former students
• Receipt/process corporate account payments
• Refund check distribution
• Third-party billing (e.g. employers)
• Tuition waivers - employee, staff/dependent

__________

Chad Stevermer
Account Tech
(701) 231-8229
Chad.Stevermer@ndsu.edu 

Video Call or IM with Chad Stevermer via Microsoft Teams

• Financial reports
• Journal entries
• Monthly billing statements - students
• New account set up
• NSF checks
• Perceptive Content liaison
• Post charges/credits - student and corporate accounts
• Reconciliations - credit cards and online payments, daily deposits
• Refunds to student accounts
• Student Finance set up - tuition and fees, semester rollover, troubleshooting
• Storefront/Commerce Manager setup and support
• Bank Deposits
• Cash Advances and Cash Boxes
• Department draws