Student Appeal Process
It is the responsibility of CADR to analyze all information when making equal access decisions. On occasion, a student may not agree with the identified accommodations made available and offered to the student. As required by Section 504 and the Americans with Disabilities Act, CADR includes a process for prompt review and resolution in such situations.
If a student does not agree with an approved/not approved accommodation decision made by the student’s CADR Accessibility Specialist, the student may file an appeal through the CADR Appeal Process. The following steps outline this process:
Step 1 (Student Submits an Appeal Request):
If informal discussions with the accessibility specialist have not resolved the issue, the individual shall complete the appeal form received in an email communication from CADR personnel or submit a written complaint to the Director of CADR (molly.mckinnon@ndsu.edu) within ten (10) working days of the event(s) that led to the concern. (In some cases, the Director may need to defer the complaint to a designee if timelines cannot be met).
Step 2 (CADR Director Reviews Appeal Request):
The Director of CADR, or their designee, shall meet with the individual within seven (7) working days of the receipt of the complaint if the student desires a meeting.
Step 3 (Written response)
The CADR Director, or designee, will provide the student with a written decision via NDSU email within three (3) working days of the meeting with the student.
Process Note: When an appeal is being reviewed during Steps 1-2 and the student shares new personal information or documentation that was not provided at an earlier step in the process, the Director, or designee reserves the right to refer the student back to the student’s initial accessibility specialist for reassessment of the situation. The presence of new information may have impacted the original decision if shared initially.
If the student continues to disagree with the decision, it is their right to file a OCR complaint.