Institutional effectiveness covers a wide variety of topics such as customer service, diversity, enrollment management, and management & leadership. Here is a sample of on-demand webinars you will find in your Go2Knowledge dashboard.
• Creating a One-Stop Cross-Training Program
• Frontline Customer Service: Lessons Learned In Online & Face-To-Face Communication
• Diversity, Equity & Inclusion In Academic Advising: Challenges, Opportunities & Strategies
• Addressing Declining Enrollment By Improving Onboarding & Retention Initiative
• Understanding & Using ROI To Assess Programmatic Options
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