Student Loan Service Center (SLSC)

The Student Loan Service Center (SLSC) is a shared service that provides loan servicing for Perkins, Nursing and other institutional loans issued and owned by the eleven state colleges and universities in the North Dakota University System. These institutions include:

• Bismarck State College
• Lake Region State College
• Dakota College at Bottineau
• Williston State College
• North Dakota State College of Science
• Dickinson State University
• Mayville State University
• Minot State University
• Valley City State University
• North Dakota State University
• University of North Dakota

Services provided include, monitoring borrower status, processing deferment and cancellation request forms, providing billing and communications, processing payments and responding to borrower inquiries. The SLSC uses a company called ECSI to assist with processing statements and notices, collecting payments, processing forms and providing basic customer service. ECSI also provides a borrower web portal that can be used to review loan information, set up recurring ACH payments and make payments online.

New users on the ECSI borrower portal can review the Truth in Lending Statement for login information or contact ECSI for assistance.

The Lending Process webpage provides a more complete outline of the financial aid process from start to finish.

Borrower's Rights

• To repay all or part of your loan(s) before the maturity date without penalty.
• To a grace period after graduation or discontinuing enrollment as outlined in the loan promissory note.
  • During the grace period payments are not required.
  • Repayment of the loan does not begin until the grace period has expired.
• To request a copy of your promissory note(s) at any time.
  • To make a request email the SLSC at ndus.slsc@ndus.edu
  • The SLSC services many types of loans, some have very different terms and obligations which are described in detail in the loan promissory note.
• To Cancellation and Deferment benefits as outlined in the loan promissory note and pursuant to applicable federal and state laws and regulations.

Borrower's Responsibilities

• Review your Promissory Note(s) to ensure you understand your financial rights and responsibilities.
• Make on time payments.
  • Payments are due the 1st of every month regardless of whether or not you receive a billing statement.
  • Late fees are assessed on accounts if the payment is not received by the 10th of the month.
  • ECSI will mail or email, if you choose online billing, your first billing statement 15 days prior to your first payment due date.
  • Notify ECSI or the Student Loan Service Center if payment cannot be made by the due date.
• Notify ECSI or the Student Loan Service Center if there is any change of personal information such as, name, address, phone or email.
• File appropriate forms, such as for deferment or cancellation, in a timely manner.
  • When requesting a deferment, forbearance, cancellation or demographic information change you are responsible for providing all required documentation requested by the SLSC or ECSI in a timely fashion.
• Understand the consequences for Default - failing to remit payments on time.

The Student Loan Service Center (SLSC) provides loan servicing for Perkins, Nursing and other institutional loans issued and owned by the eleven state colleges and universities in the North Dakota University System.