Hospitality Management and Service Training Online
Elevate your career in hospitality and tourism with our online non-credit courses designed for upskilling and reskilling. Gain in-demand kills in customer service, hotel management, and sustainable tourism to stay competitive in this dynamic industry. Flexible and expert-led, our programs help you achieve your career growth and excel in the world of travel and hospitality.
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Customer Service Training
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.
Household Manager
Event Management
Corporate Event Planner Event Management and Design Master Event Design Virtual Hybrid Event Planning Certified Wedding Planner Certified Master Wedding and Event Planner Certified Destination Wedding Planner Preston Bailey's Signature Wedding & Event Design Preston Bailey's Fundamentals of Floral Design Preston Bailey's Intermediate Floral Design
Travel Agent Training
This online travel agent certification program provides comprehensive coverage of essential industry topics to ensure you are fully prepared for your new career. You will explore the foundations of the travel industry, develop key professional skills, study basic, international, and destination geography, and learn the fundamentals of international and air travel. The course also introduces you to current technology and AI tools, while guiding you through core transportation concepts, career development strategies, and sales and marketing principles within the travel industry.
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Our NDSU Continued Learning courses offered through our vendors are designed for reskilling, upskilling, enrichment or for pay scale increases. In general, they are not applicable for use on a degree program of study as most of the courses are non-credit and not degree eligible.
NDSU strongly recommends that you seek approval or check requirements from your organization, licensing entity, or state prior to enrolling in the course or certificate of your choice. We also recommend you check each individual course or bundle and certification body to make sure it meets your individual needs.