FAQs

Your NDSU ID is required for access to all facilities on campus, per NDSU regulation 703. A current, valid NDSU ID or the Wellness Center App must be presented in physical form to gain entry into the facility. Photocopies of NDSU or federal IDs are not valid for entry. Affiliate and sponsored members must show their Wellness Center ID for entry. All students and members are eligible to use our Friendly Reminder Program three times each semester in the case of a forgotten ID card.

All NDSU IDs found in the Wellness Center are recorded, and an email is sent to the owner to notify them of their location. Cards not claimed in one week are sent to the NDSU Card Center located in the QBB. Affiliate and sponsored cards are held at the Customer Service Desk.

A waiver is required for each member to access the facility. The waiver is good for the full duration of the membership.

Students:

• Go to the Wellness Portal.
• Select "Sign In" in the upper right-hand corner
• Select "NDSU Student/Faculty/Staff-Click Here"
• Log in using your Bison ID
• Scroll through and agree to the waiver conditions.

Other members: Waivers are signed during the membership registration process.

Every student, staff, faculty and affiliate member is allowed to sponsor additional individuals for membership. They do not have to be affiliated with NDSU (typically used for a spouse, friend, etc.).

Eligible sponsored members may sign up for a Wellness Center membership by visiting the Customer Service Desk at the Wellness Center to obtain the proper forms. The sponsoring member must be present during the sign-up process and for any membership renewal.

To be eligible for membership you must be:

• A currently enrolled NDSU student registered for at least one credit and paying the wellness fee. (Tri-College and employee tuition waiver students are not eligible.)
• A currently employed or retired NDSU faculty or staff.
• An employee working for a designated business on the NDSU campus (see affiliated membership).
• An NDSU Alum, verified through the Alumni Association.

Employees of the select NDSU-affiliated businesses and organizations are eligible for affiliated membership. You can find the current list of eligible companies on our Membership Rates page. Eligible members must show proof of employment when signing up for a membership. Want to become an eligible group and are affiliated with NDSU? Contact Merideth.Sherlin@ndsu.edu for possibilities.

If you just enrolled, you may not be in the system yet. Information must be posted to a student's account and then gets uploaded to our system via a daily import. This process may take up to four business days. We cannot complete your semester membership until you are verified in the system.

Sign-in on the Wellness Portal, go to your profile, select facilities on the left-hand tab, and then refer to your access history. You may also stop by the Customer Service Desk, and they can look up your visit history for you.

We have a lost and found located at the Customer Service Desk. All items will be held for two weeks, aside from water bottles, which are held for two days. Items not claimed during this time will be treated as abandoned and will be discarded. Items that we do not hold include undergarments, toiletries and socks.

All requests to take photos and video within the Wellness Center must be emailed to the Wellness Center, and must be received at least 24 hours prior to the time you are requesting to be in the facility.

Different colored tape on the climbing wall indicates different routes. Colored tape is utilized in order to follow routes accurately, have multiple routes that may include similar holds and identify start/end points. The ratings system is portrayed as 'number.number' (5.10). The first number indicates the angle of the wall. At the Wellness Center all routes will begin with a 5, indicating vertical or near-vertical climbing. The second number indicates the difficulty based on the holds used, technicality, skill required, etc.

On average, routes are changed out every couple of weeks by current staff, using a rotation schedule. Some routes may stay up longer or shorter, depending on popularity.

Registration is not required for any group fitness class. All classes are drop-in style; members can attend any class on the GroupFIT schedule. Doors for classes typically open 10-15 minutes prior to the start time.

All personal training sessions are scheduled around the member! Members are paired with trainers who have similar availability to make attending sessions more convenient. Fitness assessments and body composition tests are scheduled during specific times when trainers are available. See the Fitness Assessment page for up-to-date information.

The lap pool at the Wellness Center is 25 yards, or 75 feet. The lap pool has six lanes available for lap swimming.

Please see the Wellness Center's hours of operation page to view the current facility and aquatic hours. Pools operate on a different schedule that varies day to day.