Patient Rights & Responsibilities

Patients are treated with respect, consideration and dignity. 
  • Patients are provided appropriate privacy at check in and in evaluation and treatment areas. 
  • Interpretation services are available. 
  • To the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
  • Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Patients are informed of their rights: 
  • Patients may express grievances regarding treatment or care to the Director of the Student Health Service, Patricia Dirk at (701) 231-8758 or which are reviewed in a timely manner. 
  • Patients may provide feedback by completing the online Student Feedback Form, paper suggestion form in the Student Health Service lobby, post appointment survey after a provider visit and/or the annual student feedback survey. 
  • Patients have a right to change providers if other qualified providers are available. 
  • Advance directives, as required by prevailing laws and regulations.
Patients are informed of their responsibility to: 
  • Provide complete and accurate information to the best of their ability about their health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
  • Follow the agreed-upon treatment plan prescribed by their provider and participate in their care.
  • Provide a responsible adult to provide transportation home and to remain with them as directed by the provider or as indicated on discharge instructions.
  • Accept personal financial responsibility for any charges not covered by insurance.
  • Behave respectfully toward all health care professionals and staff, as well as other patients and visitors.
Information about Student Health Service is available regarding: 
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