Patients are treated with respect, consideration and dignity.
Patients are provided appropriate privacy at check in and in evaluation and treatment areas.
Interpretation services are available.
To the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Patients are informed of their rights:
Patients may express grievances regarding treatment or care to the Director of the Student Health Service, Patricia Dirk at (701) 231-8758 or Patricia.Dirk@ndsu.edu which are reviewed in a timely manner.
Patients may provide feedback by completing the online Student Feedback Form, paper suggestion form in the Student Health Service lobby, post appointment survey after a provider visit and/or the annual student feedback survey.
Patientshave a right to change providers if other qualified providers are available.
Provide complete and accurate information to the best of their ability about their health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
Follow the agreed-upon treatment plan prescribed by their provider and participate in their care.
Provide a responsible adult to provide transportation home and to remain with them as directed by the provider or as indicated on discharge instructions.
Accept personal financial responsibility for any charges not covered by insurance.
Behave respectfully toward all health care professionals and staff, as well as other patients and visitors.
Information about Student Health Service is available regarding: