Contact Us

If you cannot find an answer to your question on the website, please use one of the following methods to contact our full-time staff with your specific question.

Online Inquiry Form:

Complete the online inquiry form to ask a question or start conversation about a specific issue.

One Stop Inquiry Form

In Person:

Stop by the One Stop service desk on the main floor of the Memorial Union to ask your question.

Visit In Person

By Phone:

(701) 231-6200 or 1-866-924-8969

*If leaving a message, please include: Student Name, ID# and Phone Number

Zoom Room:

Meet virtually with a One Stop Associate to ask questions and discuss your student account.

One Stop Zoom Room

Secure File Transfer:

Submit documentation to One Stop using encrypted file transfer.

Send Files to One Stop

U.S. Mail:

NDSU Dept. 3110
P.O. Box 6050
Fargo, ND 58108-6050

Overnight FedEx or UPS:

Customer Account Services
Ceres 302
1301 Administration Avenue
Fargo, ND 58108

Staff Directories:

One Stop and partner office staff who will be assisting with your issue.

Meet the Staff

Office Hours

Fall & Spring Semesters:

Monday-Friday
8:00 a.m. to 5:00 p.m.

Summer, Winter & Spring Breaks:

Monday-Friday
7:30 a.m. to 4:00 p.m.

See the current Academic Calendar for posted holidays and office closures. Other holiday hours and early closures or storm closures are determined by the University.

Peak Hours:

One Stop experiences a higher volume of in-person visits and phone calls between 10:00 a.m. and 2:00 p.m.

NOTE: One Stop will be closed from 8:00 to 9:00 a.m. on the first and third Tuesday of each month for staff development and training.